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Infosys
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I was interviewed before Mar 2022.
Simple aptitude test with questions on English , math.
Improving client retention for the company
Offer personalized solutions to clients
Provide excellent customer service
Regularly communicate with clients to understand their needs
Offer loyalty programs and incentives
Address and resolve client complaints promptly
I applied via Naukri.com and was interviewed in Jul 2021. There were 2 interview rounds.
Infosys interview questions for designations
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
Planning is the process of deciding what to do and how to do it, while strategy is the overall approach to achieve a goal.
Planning is short-term, while strategy is long-term.
Planning focuses on specific tasks, while strategy focuses on the big picture.
Planning is reactive, while strategy is proactive.
Planning is a part of strategy.
Example: Planning how to execute a marketing campaign vs. developing a marketing strategy
What people are saying about Infosys
I applied via Approached by Company and was interviewed in Sep 2024. There were 2 interview rounds.
I have over 5 years of experience in managing teams of various sizes and backgrounds.
Led a team of 15 sales representatives to exceed quarterly targets by 20%
Implemented team-building activities to improve communication and collaboration
Provided regular feedback and coaching to team members to enhance performance
I applied via Job Portal
Resolved a customer complaint by providing a refund for a damaged product
Customer received a damaged product and contacted customer service
Investigated the issue and confirmed the damage
Provided a refund to the customer as a resolution
Aptitude test was taken , which was online
Yes, salary is negotiable based on experience, skills, and market rates.
Salary negotiation is common during the hiring process.
Factors such as experience, skills, and market rates can influence the negotiation.
It's important to research industry standards and be prepared to discuss your value.
I manage my team during critical times by providing clear direction, support, and open communication.
Provide clear direction and set priorities to ensure everyone is focused on the most important tasks.
Offer support and resources to help team members overcome challenges and meet deadlines.
Maintain open communication channels to keep everyone informed and address any issues promptly.
Lead by example and stay calm under p...
Delegate tasks to other team members, prioritize urgent tasks, communicate with customers about the situation.
Delegate tasks to other team members based on their skills and availability.
Prioritize urgent tasks to ensure essential work is completed on time.
Communicate with customers about the absence and provide updates on the progress of their work.
Ensure all team members are aware of the plan and their responsibilitie
based on 18 reviews
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