Infosys Filenet Administrator Interview Questions, Process, and Tips

Q1. Types of business rules with example
Ans. 
There are three types of business rules in ServiceNow: client scripts, server scripts, and UI policies.
• Client scripts run on the client side and are used to perform actions on form fields or execute scripts when a form is loaded, saved, or deleted.

• Server scripts run on the server side and are used to perform actions on records when they are inserted, updated, or deleted.

• UI policies are used to set mandatory, read-only,...read more
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Q2. How to add approval in flow designers.
Ans. 
To add approval in flow designers, use the 'Approval' activity and configure the approval settings.
• Drag and drop the 'Approval' activity onto the flow designer canvas

• Configure the approval settings such as approvers, conditions, and notifications

• Connect the 'Approval' activity to the relevant steps in the flow

• Test the flow to ensure the approval process works correctly
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Q3. Difference between UI policy and data policy
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UI policy controls the behavior of fields on a form, while data policy controls the data that can be entered into fields.
• UI policy is used to set mandatory, read-only, or visible conditions on form fields

• Data policy is used to enforce data validation rules on form fields

• UI policy is client-side, while data policy is server-side

• Example: UI policy can make a field read-only when a certain condition is met, while data pol...read more
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Q4. Difference between client side script and server side script.
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Client side scripts run on the user's browser, while server side scripts run on the server.
• Client side scripts are executed on the user's browser, providing immediate feedback without needing to communicate with the server.

• Server side scripts are executed on the server, allowing for secure processing of sensitive data and operations.

• Client side scripts are written in languages like JavaScript, while server side scripts
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Q5. Write a code to show last 10 incident created in background script
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Code to display last 10 incidents in background script
• Query incident table to get last 10 records

• Use GlideRecord to fetch incident records

• Sort records by created date in descending order
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First round > General aptitude and versant test.

Q1. How to manage VDI?
Ans. 
VDI can be managed by monitoring performance, updating software, optimizing resources, and ensuring security.
• Monitor performance regularly to identify any issues or bottlenecks.

• Update VDI software and patches to ensure system stability and security.

• Optimize resources by balancing workloads and adjusting configurations as needed.

• Ensure security measures are in place, such as encryption, access controls, and regular back...read more
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Q2. O365 services and it's related questions.
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Q3. Questions on cloud computing, cloud services.
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Q1. What is the output of click activity
Ans. 
The output of click activity is the action of clicking on a specified element on the screen.
• The output is the successful click on the specified element.

• It triggers the action associated with the clicked element.

• The output can be a confirmation message or a change in the UI.

• If the click activity fails, an error message may be generated.
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Q2. What is document understanding
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Document understanding is the process of extracting key information from documents using AI and machine learning.
• It involves analyzing and extracting data from various types of documents such as invoices, receipts, contracts, and forms.

• Document understanding helps automate data entry, improve accuracy, and streamline business processes.

• It uses techniques like optical character recognition (OCR), natural language proces...read more
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Q1. Explain in detail RE_framework flow and its advantages
Ans. 
REFramework is a framework in UiPath that provides a template for building scalable and robust automation solutions.
• REFramework stands for Robotic Enterprise Framework

• It follows a state machine design pattern with 5 main states: Init, Get Transaction Data, Process Transaction, End Process, and Exception Handling

• Advantages include reusability of components, centralized exception handling, and logging capabilities

• It allo...read more
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Q2. What is Document Understanding and how it works end to end
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Document Understanding is a process of extracting data from unstructured documents using AI and machine learning.
• Document Understanding involves using AI and machine learning to extract data from unstructured documents such as invoices, receipts, and forms.

• It includes tasks like document classification, data extraction, and validation of extracted data.

• Document Understanding can be achieved through technologies like OC...read more
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Display the count of incident records based on the category

Q1. Basic UiPath and Orchestrator questions
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Q2. Atened and unattended bot difference
Ans. 
Attended bots require human intervention, while unattended bots can run autonomously.
• Attended bots require human supervision and interaction during execution.

• Unattended bots can run autonomously without human intervention.

• Attended bots are typically used for tasks that require human decision-making, while unattended bots are used for repetitive tasks.

• Examples: Attended bot - a bot that assists a customer service repres...read more
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Q3. REframwork explain fully
Ans. 
REFramework is a Robotic Enterprise Framework for automating processes in UiPath.
• REFramework is a template provided by UiPath for building scalable and maintainable automation projects.

• It includes components like Init, Process, End Process, and Exception Handling.

• It follows a state machine design pattern to manage the flow of the automation.

• REFramework helps in structuring the automation project and handling exceptions...read more
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Q4. Need to do task at UiPath web automation
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Q1. Need to explain about my project
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Q2. REframwork get transaction item related question
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Q3. Need to do web automation task at uipath
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Q1. Proejcts you have done
Ans. 
Developed a service portal for IT ticketing system
• Created custom widgets for user-friendly interface

• Integrated with ServiceNow API for ticket management

• Implemented role-based access control for different user types
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Q2. Difference bw catalog item and record producer
Ans. 
Catalog item is a predefined item in the service catalog, while record producer allows users to create custom records.
• Catalog item is predefined and created by admins, while record producer allows users to create custom records

• Catalog items are used to request services or products, record producers are used to create records in tables

• Catalog items have predefined variables and workflows, record producers allow users to
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Q3. What are macros
Ans. 
Macros are automated scripts that can be used to perform repetitive tasks in Servicenow.
• Macros in Servicenow are used to automate tasks and reduce manual effort.

• They can be used to update multiple records at once, send notifications, or perform calculations.

• Macros can be triggered manually or automatically based on certain conditions.

• Example: Creating a macro to automatically close all resolved incidents in Servicenow.
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Q4. How to get logged in user details in form
Ans. 
Use GlideUser class to get logged in user details in a form
• Use GlideUser class to get the current user's details

• Access user details like name, email, roles, etc. using GlideUser methods

• Example: var user = gs.getUser(); var userName = user.getName();
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Q5. Is javascript synchronous language?
Ans. 
Yes, JavaScript is a synchronous language.
• JavaScript is single-threaded, meaning it can only execute one piece of code at a time.

• It follows a top-down execution flow, where each line of code is executed in order.

• Asynchronous behavior can be achieved using callbacks, promises, and async/await.

• Example: setTimeout function in JavaScript delays the execution of a function.

• Example: Fetch API in JavaScript allows making asyn
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