Infosys Consulting Salesforce Administrator Interview Questions and Answers

LMS stands for Learning Management System, a software application for the administration, documentation, tracking, reporting, and delivery of educational courses or training programs.

• LMS helps organizations deliver online courses and training programs to employees or students.

• It allows for the creation and management of courses, assessments, and learning materials.

• LMS can track learner progress, generate reports, and p...read more

Shadow DOM is a way to encapsulate the styling and structure of a web component, preventing styles from leaking out or clashing with the rest of the page.

• Shadow DOM allows for creating self-contained components with their own styles and markup

• It helps in preventing styles from the main document affecting the component and vice versa

• Shadow DOM can be created using the 'shadowRoot' property of an element

Some common exceptions in Salesforce development include DMLException, QueryException, and LimitException.

• DMLException: Thrown when an error occurs while performing DML operations like insert, update, delete.

• QueryException: Thrown when an error occurs while querying data from the database.

• LimitException: Thrown when governor limits are exceeded, such as SOQL query limit or CPU time limit.

Yes, I have worked on integration in Salesforce development.

• I have experience integrating Salesforce with external systems using REST and SOAP APIs.

• I have worked on integrating Salesforce with third-party applications like MailChimp and DocuSign.

• I have implemented custom integrations using tools like Salesforce Connect and MuleSoft.

• I have experience with data mapping, transformation, and synchronization during integrat

Governor limits are in place to ensure efficient use of resources and prevent abuse in Salesforce platform.

• Governor limits help in maintaining system performance and preventing monopolization of resources.

• They ensure fair usage of resources among all users on the platform.

• Examples include limits on number of records retrieved in a single query, number of SOQL queries executed, and CPU time consumed.

• Governor limits also...read more

One challenge I faced was integrating a third-party API with Salesforce.

• Had to understand the API documentation thoroughly

• Encountered compatibility issues with Salesforce platform

• Implemented custom code to bridge the gap between API and Salesforce