Infiniminds Desktop Support Engineer L1 Interview Questions and Answers

Networking is the practice of connecting computers and other devices to share resources and communicate with each other.

• Networking involves the use of hardware devices like routers, switches, and cables to create a network.

• It also includes the use of software protocols like TCP/IP to enable communication between devices.

• Networking allows for sharing resources such as files, printers, and internet connections among conn...read more

Hardware refers to the physical components of a computer system that can be touched and seen.

• Includes components like CPU, motherboard, RAM, hard drive, graphics card, etc.

• Responsible for processing data and executing instructions.

• Examples: keyboard, mouse, monitor, printer.

A network is a group of interconnected devices that can communicate and share resources. There are two types of networks: LAN and WAN.

• A LAN (Local Area Network) is a network that covers a small area, such as a home, office, or building.

• A WAN (Wide Area Network) is a network that covers a large geographical area, such as a city, country, or even the world.

• Other types of networks include WLAN (Wireless Local Area Network...read more

A domain is a network of computers and devices that are managed as a single entity.

• A domain is a collection of computers and devices that share a common security and administration policy.

• A domain controller is a server that manages the security and authentication of users and computers in the domain.

• To add a system to a domain, the system must be configured to use the domain controller as its primary DNS server and th...read more

Active Directory is a Microsoft service that manages network resources and user accounts.

• It is used to authenticate and authorize users and computers in a Windows domain network.

• It stores information about users, groups, computers, and other network objects.

• It provides a centralized location for managing network resources and security policies.

• It allows administrators to delegate administrative tasks to specific users ...read more

The interview questions cover a wide range of topics including Active Directory, DNS, RAM, ROM, OSI model, networking devices, LAN/WAN/MAN/PAN troubleshooting, Outlook and Lotus Notes configuration, data backup and recovery, BSOD troubleshooting, and command prompt basics.

• Active Directory is a Microsoft service that manages network resources and user accounts.

• DNS server translates domain names into IP addresses.

• RAM is ...read more