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Infiniminds Desktop Support Engineer L2 Interview Questions and Answers

Updated 30 Nov 2023

Infiniminds Desktop Support Engineer L2 Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. What is dns? Domain name system
  • Ans. 

    DNS stands for Domain Name System. It is a decentralized naming system that translates domain names into IP addresses.

    • DNS is used to resolve domain names to their corresponding IP addresses.

    • It helps in the efficient routing of internet traffic by translating human-readable domain names into machine-readable IP addresses.

    • DNS operates through a hierarchical structure of name servers that store and distribute domain name ...

  • Answered by AI
  • Q2. DHCP Dynamic host configuration protocol
  • Q3. What is domain
  • Ans. 

    A domain is a network of computers that are managed and controlled by a central authority.

    • A domain is a logical grouping of computers, servers, and other network devices.

    • It allows for centralized management and control of resources within the network.

    • Domains are typically used in business environments to provide secure access to resources and enable efficient administration.

    • An example of a domain is a company's interna...

  • Answered by AI
  • Q4. What is operating system
  • Ans. 

    An operating system is a software that manages computer hardware and software resources and provides common services for computer programs.

    • An operating system acts as an intermediary between the user and the computer hardware.

    • It provides a user-friendly interface for interacting with the computer.

    • It manages the allocation of resources such as memory, processing power, and storage.

    • Examples of operating systems include W

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Build a professional online presence

Skills evaluated in this interview

Interview questions from similar companies

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Desktop supported questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Any desktop supported questions

Interview Questionnaire 

1 Question

  • Q1. Basic questions about desktop support

Interview Preparation Tips

Interview preparation tips for other job seekers - What is lan, man, wan?
What is network?
How to configure outlook?
How to Install printer?

I applied via Company Website and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is my issue in team computers

Interview Preparation Tips

Interview preparation tips for other job seekers - Team computers is the best skills de development company

I appeared for an interview before Oct 2016.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions related to hardware
  • Q2. Related to networking concept.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just mentally prepared for telephonic interview.
Tips: No tips provided

Round: Technical + HR Interview
Experience: I was handling 8 questions out of 10/11 questions.
Tips: Not provided.

Skills: Clear Picture Of What You Want To Be In The Future, Network
College Name: R.C.patel insitute of technology,shirpur(Magarastra)

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Whats is strenth and weekness

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answer confidentally before u must prepred hard .

Interview Questionnaire 

1 Question

  • Q1. About basic networking About microsoft outlook About Dns, DHCP, Ads, Domain, Group policies
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Dec 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Call me you interested on technical support Engineer profile in Gurgaon location
Round 3 - HR 

(2 Questions)

  • Q1. About your qualification and extra work work experience and communication is matter of our client side
  • Q2. Previous organization work culture and salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical question Outlook configuration teams VMware bitlocker types question
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the meaning of technical support
  • Ans. 

    Technical support refers to providing assistance and troubleshooting for technical issues related to hardware, software, or other technology.

    • Assisting users with hardware and software issues

    • Troubleshooting technical problems

    • Providing guidance on how to use technology effectively

    • Resolving network connectivity issues

    • Offering support for system upgrades and installations

  • Answered by AI
  • Q2. Why I'm choosing this field
Round 2 - Technical 

(2 Questions)

  • Q1. What is troubleshooting
  • Ans. 

    Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.

    • Identifying the issue or problem

    • Gathering information and data related to the issue

    • Analyzing the information to determine possible causes

    • Testing and implementing solutions to resolve the issue

    • Verifying that the issue has been resolved

  • Answered by AI
  • Q2. Steps that involves during troubleshooting
  • Ans. 

    Troubleshooting steps involve identifying the issue, gathering information, isolating the problem, implementing a solution, and testing the solution.

    • Identify the issue reported by the user

    • Gather information about the issue such as error messages or recent changes

    • Isolate the problem by narrowing down possible causes

    • Implement a solution based on the identified cause

    • Test the solution to ensure the issue is resolved

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Explain what are the aim of organisation
  • Ans. 

    The aim of an organization is to achieve its goals and objectives, fulfill its mission, and provide value to its stakeholders.

    • To achieve its goals and objectives

    • To fulfill its mission

    • To provide value to its stakeholders

  • Answered by AI
  • Q2. How can you handle a panic situation , if it happens suddenly in absence of your tl

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊

Infiniminds Interview FAQs

How many rounds are there in Infiniminds Desktop Support Engineer L2 interview?
Infiniminds interview process usually has 2 rounds. The most common rounds in the Infiniminds interview process are Resume Shortlist and Technical.
What are the top questions asked in Infiniminds Desktop Support Engineer L2 interview?

Some of the top questions asked at the Infiniminds Desktop Support Engineer L2 interview -

  1. What is dns? Domain name sys...read more
  2. What is operating syst...read more
  3. What is doma...read more

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Infiniminds Desktop Support Engineer L2 Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Infiniminds Desktop Support Engineer L2 Salary
based on 55 salaries
₹1.8 L/yr - ₹3.7 L/yr
7% less than the average Desktop Support Engineer L2 Salary in India
View more details

Infiniminds Desktop Support Engineer L2 Reviews and Ratings

based on 10 reviews

4.2/5

Rating in categories

3.8

Skill development

4.0

Work-life balance

4.0

Salary

3.8

Job security

4.4

Company culture

3.4

Promotions

4.1

Work satisfaction

Explore 10 Reviews and Ratings
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