InterGlobe Aviation Customer Handling Executive Interview Questions and Answers

Recent affairs in world include global pandemic, political unrest, climate change, and technological advancements.

• COVID-19 pandemic has impacted countries worldwide

• Political unrest in countries like Myanmar and Belarus

• Climate change leading to extreme weather events

• Technological advancements in AI and space exploration

To start a career in Indigo Airlines, one can apply for open positions through the company's official website or through job portals.

• Visit the Indigo Airlines official website and look for career opportunities

• Submit an online application with updated resume and cover letter

• Prepare for interviews and assessments conducted by the airline

• Complete the required training and orientation process upon selection

Working processing involves efficiently handling customer inquiries, complaints, and requests.

• Understand customer needs and concerns

• Provide timely and accurate responses

• Maintain a positive and professional attitude

• Follow company policies and procedures

• Use effective communication skills

• Example: If a customer calls with a complaint, listen actively, empathize with their situation, and offer a solution