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InterGlobe Aviation Customer Service Associate (Csa) Interview Questions and Answers

Updated 1 Feb 2023

InterGlobe Aviation Customer Service Associate (Csa) Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

We have to speak 2 mints abt which department we are choosing

Round 3 - One-on-one 

(3 Questions)

  • Q1. Personal questions and experience means roles and responsibilities
  • Q2. Why you choosed avaiation
  • Q3. What do u know abt indigo

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,speak bold, tell whatever u know with confidence.

Interview questions from similar companies

I applied via Company Website and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. what r your qualification?
  • Q2. 2. why u want to join this sector job?
  • Q3. 3. What u can do for upgrading company financial status?
  • Q4. 4 . Where u found urself 5 years later aftr coming in this sector ?
  • Q5. What r the core value u have about this job ?

Interview Preparation Tips

Interview preparation tips for other job seekers - For fresher ......i only want to say one word sentence ....alwys remind in mind what u can do for urslf give 100% to urself ur company will always get 100% from u .....

always optimistic

I applied via Newspaper Ad and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. How will you take care of subbordnates & customers
  • Ans. At your level motivate subordinates and in turn they will serve Customers with a smile
  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. Standing instructions company policies etc
  • Ans. All the facts & figure of Company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Your Answer should lead to next Question you are prepared
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced professional with a strong background in management and a passion for driving team success.

    • Over 5 years of experience in leadership roles

    • Proven track record of improving team performance and achieving targets

    • Strong communication and problem-solving skills

    • Bachelor's degree in Business Administration from XYZ University

    • Previous experience in retail management at ABC Company

  • Answered by AI
  • Q2. What was roles and responsibilities in previous company?
  • Ans. 

    In my previous company, I was responsible for overseeing daily operations, managing a team, and ensuring targets were met.

    • Managed a team of employees and delegated tasks accordingly

    • Oversaw daily operations to ensure smooth functioning

    • Set and monitored targets for the team to achieve

    • Handled customer complaints and resolved issues efficiently

  • Answered by AI

I appeared for an interview in Jul 2017.

Interview Preparation Tips

Round: Group Discussion
Duration: 25 minutes

Round: Personal interview
Experience: They asked questions related to myself and company
Tips: Whenever and wherever you go.. Just study about company and current affairs.

Round: Group Activity
Experience: Play story
Tips: Always prepare for every kind of story

Round: Test
Experience: Combination of GK maths English science
Duration: 1 hour 30 minutes
Total Questions: 150

Round: Medical
Experience: Check of body internal and external

Skills: Communication And Confidence, Personality
College Name: Future vision college

I appeared for an interview before May 2016.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself ?
  • Ans. 

    I am a dedicated security executive with over 10 years of experience in developing and implementing security strategies.

    • Over 10 years of experience in security management

    • Skilled in developing and implementing security strategies

    • Strong leadership and communication skills

    • Proven track record of successfully managing security operations

    • Passionate about ensuring the safety and security of people and assets

  • Answered by AI
  • Q2. Why u choose aviation industry as you carrer ?
  • Ans. 

    I chose the aviation industry for its dynamic environment, global opportunities, and passion for travel.

    • Fascination with airplanes and flying since childhood

    • Desire for a career with international exposure and travel opportunities

    • Interest in the fast-paced and ever-evolving nature of the aviation industry

    • Passion for ensuring safety and security in a critical industry

  • Answered by AI
  • Q3. Introduce youself ?
  • Ans. 

    I am a highly experienced security executive with a strong background in cybersecurity and risk management.

    • Over 10 years of experience in developing and implementing security strategies

    • Led teams in conducting risk assessments and implementing security controls

    • Expertise in incident response and crisis management

    • Strong communication skills in presenting security updates to senior management

  • Answered by AI
  • Q4. Tell us something about vistara ?
  • Ans. 

    Vistara is an Indian full-service airline owned by Tata Sons and Singapore Airlines.

    • Joint venture between Tata Sons and Singapore Airlines

    • Offers full-service amenities to passengers

    • Operates domestic and international flights

    • Known for its high-quality service and comfortable travel experience

  • Answered by AI
  • Q5. Who is the ceo of vistara ?
  • Ans. 

    Leslie Thng is the CEO of Vistara, a joint venture between Tata Sons and Singapore Airlines.

    • Leslie Thng is the CEO of Vistara.

    • Vistara is a joint venture between Tata Sons and Singapore Airlines.

  • Answered by AI

Interview Preparation Tips

Round: Other Interview
Tips: Introduction part should be very strong... it always plays an important role in ones selection process... you should be cnfident as well fluent in watevr you say... choose your words wisely...you should also b well aware about the company like itz history, ceo, past , latest developments etc..you should also b aware about the profile for which you have applied...wen u speak ,interviewer should see dat intrst nd passion in you.

I appeared for an interview in Mar 2017.

Interview Preparation Tips

Round: Assemble Day
Experience: Assemble Resume was Shortlisted but, When i attend they collected on Resumes and they ask to wait till evng For MAIL ya CALL for confirmation

I applied via Walk-in and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How easy it would be for you to adapt in a company which has multicultural employees, what that will help you to become part of it?
  • Ans. 

    I would find it easy to adapt in a company with multicultural employees as I value diversity and have experience working in diverse environments.

    • I have a strong appreciation for different cultures and enjoy learning about them.

    • I have previously worked in a multicultural team and successfully collaborated with colleagues from various backgrounds.

    • I am open-minded, flexible, and adaptable, which are essential qualities fo...

  • Answered by AI
  • Q2. How long you can be with company?
  • Ans. 

    I am committed to a long-term career with the company and plan to stay as long as I am able to contribute effectively.

    • I am dedicated to building a successful career with the company.

    • I am committed to continuous personal and professional growth.

    • I plan to stay with the company as long as I am able to contribute effectively.

    • I am open to opportunities for advancement within the company.

  • Answered by AI
  • Q3. Are ready to available to the company whenever needed?
  • Q4. What qualities you that will help you to grow in company?
  • Ans. 

    I possess excellent communication skills, adaptability, and a strong customer service orientation.

    • Excellent communication skills: I am able to effectively communicate with passengers and team members, ensuring clear and concise instructions and information.

    • Adaptability: I am flexible and can easily adapt to changing situations and environments, which is crucial in the dynamic cabin crew role.

    • Strong customer service ori...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, looks doesn't matter , all you need is pleasant smile and charming personality.

I applied via Walk-in and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to be a cabin crew?
  • Q2. What's your personality
  • Q3. How flexible you are with people

Interview Preparation Tips

Interview preparation tips for other job seekers - Be presentable, confident, approacble, easy to adapt multi culture environment,

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Always maintain the grooming standard at best. Be honest with your answers.

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Customer Service Associate (Csa) interview?
InterGlobe Aviation interview process usually has 3 rounds. The most common rounds in the InterGlobe Aviation interview process are Group Discussion, One-on-one Round and Resume Shortlist.

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InterGlobe Aviation Customer Service Associate (Csa) Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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InterGlobe Aviation Customer Service Associate (Csa) Salary
based on 4 salaries
₹0.2 L/yr - ₹2.7 L/yr
40% less than the average Customer Service Associate (Csa) Salary in India
View more details

InterGlobe Aviation Customer Service Associate (Csa) Reviews and Ratings

based on 2 reviews

3.3/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.3

Salary

4.2

Job security

4.2

Company culture

2.5

Promotions

3.3

Work satisfaction

Explore 2 Reviews and Ratings
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