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InterGlobe Aviation Customer Service Associate (Csa) Interview Questions and Answers

Updated 1 Feb 2023

InterGlobe Aviation Customer Service Associate (Csa) Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

We have to speak 2 mints abt which department we are choosing

Round 3 - One-on-one 

(3 Questions)

  • Q1. Personal questions and experience means roles and responsibilities
  • Q2. Why you choosed avaiation
  • Q3. What do u know abt indigo

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,speak bold, tell whatever u know with confidence.

Interview questions from similar companies

I applied via Company Website and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. what r your qualification?
  • Q2. 2. why u want to join this sector job?
  • Q3. 3. What u can do for upgrading company financial status?
  • Q4. 4 . Where u found urself 5 years later aftr coming in this sector ?
  • Q5. What r the core value u have about this job ?

Interview Preparation Tips

Interview preparation tips for other job seekers - For fresher ......i only want to say one word sentence ....alwys remind in mind what u can do for urslf give 100% to urself ur company will always get 100% from u .....

always optimistic
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is excepted from me
  • Q2. How have been your company in last three year

Interview Preparation Tips

Interview preparation tips for other job seekers - Never loose hope
Trust in God
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why do u think u are fit for this role
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What was the most memorable day of your life explain it ?
  • Q2. How you are pursuing your graduation?
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
  • Q2. Vercent 2 times

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be scare5 the HR will 100% help you to clear the exam they want you to be in their organization.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Ans. Ina positive manner abt a call which i answered in my previous organisation
  • Answered Anonymously
  • Q2. Tell me about yourself?
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
  • Q2. Where do you stay in Delhi ncr?
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

I applied via Monster and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and knowledge of aviation

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Customer Service Associate (Csa) interview?
InterGlobe Aviation interview process usually has 3 rounds. The most common rounds in the InterGlobe Aviation interview process are Resume Shortlist, Group Discussion and One-on-one Round.

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InterGlobe Aviation Customer Service Associate (Csa) Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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InterGlobe Aviation Customer Service Associate (Csa) Salary
based on 4 salaries
₹0.2 L/yr - ₹2.7 L/yr
41% less than the average Customer Service Associate (Csa) Salary in India
View more details

InterGlobe Aviation Customer Service Associate (Csa) Reviews and Ratings

based on 2 reviews

3.3/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.3

Salary

4.2

Job security

4.2

Company culture

2.5

Promotions

3.3

Work satisfaction

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