Indian Metals & Ferro Alloys Assistant Manager Operations Interview Questions and Answers

Read agarwal book completely

Q1. Both technical and general knowledge required
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Q2. Tell about yourself and why you choose this company
Ans. 
I am a highly motivated individual with experience in operations management. I chose this company because of its reputation for excellence and commitment to employee development.
• I have a degree in business management and have worked in operations management for the past 5 years.

• I am passionate about streamlining processes and improving efficiency.

• I was impressed by this company's track record of success and commitment ...read more
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Why the huge money expended on the advertisement

Q1. Mechanical questions
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Leadership and time management

Q1. How to improve SHR
Ans. 
To improve SHR, focus on optimizing staff scheduling, training, and communication.
• Implement efficient staff scheduling to ensure adequate coverage during peak hours

• Provide regular training and development opportunities to improve staff skills and performance

• Enhance communication channels between staff members and management to address any issues or concerns promptly
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Q1. Technical interview about BTG, normal operation, interlock protection questions etc
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Q1. Interview done by Plant head, operation head about technical knowledge, efficiency related questions, interlock and protection.
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Online assessment test of aptitude, reasoning and English.

Q1. Salary discussion.
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Q1. Distillation column
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Q2. Heat exchanger
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Q1. Have you attended customer complaints
Ans. 
Yes, I have attended customer complaints in my previous role as Assistant Manager Operations.
• I have experience in handling customer complaints and resolving issues efficiently.

• I have implemented strategies to reduce the number of complaints and improve customer satisfaction.

• I have trained team members on how to effectively address customer complaints.

• I have used customer feedback to make improvements in our operations.

• ...read more
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Q2. How to resolve customer requirements
Ans. 
Resolve customer requirements by actively listening, empathizing, and offering solutions.
• Listen actively to understand the customer's needs and concerns

• Empathize with the customer to show understanding and build rapport

• Offer solutions that address the customer's requirements effectively

• Follow up to ensure customer satisfaction and resolve any further issues
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Q1. Hindi and English
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Q2. Operation the prosses
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Q3. Management operations
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Q4. Conveyor belt Crusher, flip-flop screen gearbox
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Q5. Material handling operations
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Q6. Raw material handling operations
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Q7. DRI - operations Department: RMHS
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