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Indian Institute of Health Education & Research Customer Service Executive Interview Questions and Answers
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Harsh Saxena
(2 Questions)
- Q1. Where do you see yourself in 5 years
- Ans.
In 5 years, I see myself as a seasoned Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.
Leading a team of customer service representatives
Implementing innovative strategies to improve customer satisfaction
Continuing to develop my skills and knowledge in customer service
Possibly pursuing further education or certifications in customer service management
- Q2. Why should we hire you
- Ans.
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
I have X years of experience in customer service roles
I am highly skilled in communication and problem-solving
I have received positive feedback from previous customers for my ability to resolve issues effectively
Interview Preparation Tips
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Anonymous
(3 Questions)
- Q1. Introduce yourself
- Q2. Talk about any topic for 5 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
Active listening is crucial to understand customer needs and concerns
Clear and concise language helps avoid misunderstandings
Empathy and patience are key in resolving customer issues
Providing timely and accurate information enhances customer satisfaction
- Q3. Why did you choose our company
Selected
(1 Question)
- Q1. Tell me about yourself
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.
Normal aptitude questions
(1 Question)
- Q1. Tell me about your self? How to satisfy customers?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Mar 2024. There were 3 interview rounds.
(1 Question)
- Q1. Tell me abourt your self
(5 Questions)
- Q1. Your motivation
- Q2. Experience of company
- Q3. Systerm knowledge
- Q4. Customer compliant
- Q5. Good successful business
Writting ,sports,news,cricket
Interview Preparation Tips
- Capital Goods
Mukesh Sharma
I applied via Approached by Company and was interviewed in Nov 2023. There were 4 interview rounds.
(5 Questions)
- Q1. Introduce yourself?
- Q2. Will you be able to relocate outside your hometown?
- Q3. Are you double dose vaccinated?
- Q4. Are you comfortable with the salary of ₹11500 /- per month?
- Q5. Are you comfortable with the rotational night shifts?
In round 2 several set of questions were provided which included speech test, sentence construction, grammar test and listening to a passage and answering the questions.
(3 Questions)
- Q1. Introduce yourself?
- Q2. What if we reject you?
- Q3. What are your career plans?
Selected
I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About tcs and it's product
- Q2. Service related question
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
Quantitative and aptitude test
(1 Question)
- Q1. Regarding QA and customer complaint handling
(1 Question)
- Q1. Technical Round regarding Biomedical devices
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about yourself
- Ans. Im XZY from XYX, i have 4 members in my family including myself, I like reading, bike riding and watching movies
- Q2. Tell me about your educational qualifications
- Ans. Im a graduate from Poona University
- Q3. What are your hobbies
- Ans. Reading, watching movies and bike riding
- Q4. What id your family background
- Ans. My father is a business man he has a workshop and my mother is homemaker, my sister is student
Interview Preparation Tips
- Self development
Selected
I applied via Job Fair and was interviewed in Jan 2023. There were 4 interview rounds.
It was Moderate not easy not tough
(1 Question)
- Q1. Simple and basic questions were asked. It all depends on your qualification
(1 Question)
- Q1. It was simple and easy salary was discussed and documentation process was discussed
Interview Preparation Tips
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