India Shelter Finance Corporation Senior Cyber Security Manager Interview Questions and Answers

How can we handle customer,if customer skip then how we can trace them,how to convince customer,how to provide better service ,how management proceed etc

Q1. How to manage our company application what's benefits of application
Ans. 
Managing our company application involves ensuring its smooth functioning and leveraging its benefits.
• Regularly monitoring and updating the application to ensure it meets the company's needs

• Training employees on how to effectively use the application

• Troubleshooting any issues or bugs that arise

• Utilizing the application's features to streamline processes and improve efficiency

• Gathering and analyzing data from the applic...read more
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Q2. Req & Manage all subject
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Q3. All departments is good 👍
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About business development

Q1. How do you approach your work tasks?
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Q2. If you fail to complete a task, how will you address the situation and move forward?
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Q1. How will you be managed the collection after sale out the product
Ans. 
I will manage the collection process by implementing a systematic approach, tracking payments, following up with customers, and escalating issues when necessary.
• Implementing a systematic approach to track payments and monitor outstanding balances

• Following up with customers regularly to ensure timely payments

• Escalating collection issues to higher management or legal department if necessary

• Offering payment plans or negot...read more
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Q2. What is your solid skill which can be benifit able to company
Ans. 
My solid skill is building and maintaining strong relationships with clients, which can benefit the company by increasing customer retention and satisfaction.
• Excellent communication and interpersonal skills

• Ability to understand and meet client needs

• Proven track record of client retention and growth

• Experience in developing and implementing client relationship strategies
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Q1. What is your expections from us
Ans. 
I expect a supportive work environment, opportunities for growth, and clear communication.
• Supportive work environment

• Opportunities for growth

• Clear communication
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Q2. Have you a team for your product
Ans. 
Yes, I have a dedicated team for my product.
• I have a team of sales representatives who focus on selling the product

• I have a team of customer service representatives who handle inquiries and issues related to the product

• I have a team of product developers who work on improving and enhancing the product

• I have a team of marketing professionals who promote the product through various channels
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Asked about my work chenge and experience but also about previous company