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Incentives Software

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4.0

based on 4 Reviews

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Incentives Software Customer Service Associate Interview Questions and Answers

Updated 17 Jan 2023

Incentives Software Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image NEELAVENI KONKA

posted on 17 Jan 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 1.explain software development life cycle 2.explain software testing life cycle 3.difference between white box testing and black box testing
  • Ans. 

    SDLC is a process of developing software while STLC is a process of testing software. White box testing is testing the internal structure while black box testing is testing the functionality.

    • SDLC includes planning, designing, coding, testing, and maintenance.

    • STLC includes test planning, test design, test execution, and test closure.

    • White box testing is also known as structural testing and involves testing the internal ...

    • Answered by AI
    Add your answer
  • Q2. Explain test cases for login to gmail account
  • Ans. 

    Test cases for login to Gmail account

    • Verify successful login with correct username and password

    • Verify error message when incorrect username or password is entered

    • Verify error message when account is locked due to multiple failed attempts

    • Verify successful login with case-insensitive username

    • Verify successful login with two-factor authentication enabled

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Incentives Software Customer Service Associate interview:
  • Automation Testing
  • Node.Js
  • Python
  • Javascript
Interview preparation tips for other job seekers - Be confident while you answer,make sure to justify your answer

Skills evaluated in this interview

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 23 Mar 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just a minute talk
    • Add your answer
Round 2 - Aptitude Test 

Assessment to test communication skills

Round 3 - Technical 

(1 Question)

  • Q1. Operations round where manager will take a simple interview.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I wouldn't suggest this company because there is a lot of politics going on, on the floor where the team leaders will only support the agents whom they are interested in. And if anyone wants to be in a better position, then please back off for this company because there is no growth in this company. I have worked there for 6months and those 6months were a big roller coaster ride for me, when I had interaction with some previous employees I have got to know that there won't be a decent hike or increment after a tenure of 1 year.

Customer Service Associate Interview Questions & Answers

Amdocs user image Anonymous

posted on 12 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
    • Add your answer
  • Q2. Do you know about our company
    • Add your answer
  • Q3. What you can do when you have 24 hours of free
    • Add your answer
  • Q4. What are your hobbies
    • Add your answer
  • Q5. Do u have any questions for me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 11 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Essay 

(1 Question)

  • Q1. Want to write an essay
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself Why did u choose this job Are you willing to relocate
    • Add your answer

Customer Service Associate Interview Questions & Answers

24/7 Customer user image A Kalam Shaik

posted on 6 May 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 3 - Assignment 

Typically difficult however you understand then you can do it like a piece of cake

Round 4 - One-on-one 

(1 Question)

  • Q1. Its all All about your skills, they check your communication skills and see your willingness towards the company goals and shifts timings
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Review the whole about company before going for the interview and be confident

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 27 Dec 2021

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Reason for choosing BPO
    • Add your answer
  • Q2. Why do you choose 24/7
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest to be bold not to get tension while answering the questions and better to be fluent in English

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 4 May 2021

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Speak about yourself
    • Add your answer
  • Q2. Speak about your best summer vacation.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - communicate or speak as much as you can.

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 16 Dec 2020

Interview Questionnaire 

4 Questions

  • Q1. First round was self introduction.
    • Add your answer
  • Q2. Second was online test about general questions about english,maths and about business perspective.
    • Add your answer
  • Q3. Third will be typing or questions related to morden technology based on your performance.
    • Add your answer
  • Q4. Fourth will be manager round where youll be asked some general questions and all.
    • Add your answer

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 27 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Previous work experience
    • Add your answer
  • Q2. Need to share best part of your life
    • Add your answer

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 12 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Self introduction qualification one topic about any location
    • Add your answer
More about working at Incentives Software

Incentives Software Interview FAQs

How many rounds are there in Incentives Software Customer Service Associate interview?
Incentives Software interview process usually has 2 rounds. The most common rounds in the Incentives Software interview process are Resume Shortlist and Technical.
What are the top questions asked in Incentives Software Customer Service Associate interview?

Some of the top questions asked at the Incentives Software Customer Service Associate interview -

  1. 1.explain software development life cycle 2.explain software testing life cycle...read more
  2. explain test cases for login to gmail acco...read more

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Incentives Software Customer Service Associate Salary
based on 5 salaries
₹1.8 L/yr - ₹2.5 L/yr
27% less than the average Customer Service Associate Salary in India
View more details

Incentives Software Customer Service Associate Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

4.0

Job Security

3.0

Company culture

3.0

Promotions/Appraisal

3.0

Work Satisfaction

Explore 1 Review and Rating
Incentives Software Salaries in India
Software Engineer
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₹2.8 L/yr - ₹8 L/yr

Customer Service Associate
5 salaries
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₹1.8 L/yr - ₹2.5 L/yr

Quality Engineer
5 salaries
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₹3 L/yr - ₹3.8 L/yr

Software Developer
4 salaries
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₹4 L/yr - ₹5.5 L/yr

Front end Developer
3 salaries
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₹3 L/yr - ₹5 L/yr

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