40+ eGai Soft Interview Questions and Answers

ISO, IATF, EMS, OH&S are international standards for quality management, environmental management, and occupational health and safety.

• ISO (International Organization for Standardization) sets standards for quality management systems (QMS) and has revised its latest version to ISO 9001:2015

• IATF (International Automotive Task Force) sets standards for quality management systems in the automotive industry and has revised its latest version to IATF 16949:2016

• EMS (Environmental Ma...read more

The types of defects I face in my parts include dimensional inaccuracies, surface imperfections, material flaws, and assembly errors.

• Dimensional inaccuracies: Parts not meeting specified measurements

• Surface imperfections: Scratches, dents, or blemishes on the surface

• Material flaws: Defects in the material composition or structure

• Assembly errors: Incorrectly assembled parts leading to functionality issues

Detection can be worked upon to reduce RPN in PFMEA.

• Detection can be improved by implementing additional quality checks or inspections.

• Training employees on proper detection methods can help reduce RPN.

• Using more advanced technology for detection can also lower RPN.

• For example, in a manufacturing process, implementing automated inspection systems can improve detection and reduce RPN.

Quality is the degree of excellence of a product or service. 7 QC tools are used to identify and solve quality problems.

• Quality is meeting or exceeding customer expectations

• QC tools include Pareto chart, fishbone diagram, control chart, scatter diagram, histogram, flowchart, and check sheet

• These tools help identify and solve quality problems

• They are used in various industries such as manufacturing, healthcare, and software development

The plating thickness on any part should be determined based on the specific requirements of the part and its intended use.

• The plating thickness should meet the specified requirements for corrosion resistance, wear resistance, conductivity, or other properties.

• Factors such as the material of the part, the plating material, and the environment in which the part will be used should be considered.

• Common plating thickness ranges from microns to millimeters, depending on the appli...read more

MSA stands for Measurement System Analysis. It is a method to evaluate the measurement system's accuracy, precision, and stability.

• MSA is used to ensure that the measurement system is reliable and consistent.

• There are two types of MSA: Attribute Agreement Analysis (AAA) and Variable Gage R&R (VGRR).

• AAA is used for qualitative data, while VGRR is used for quantitative data.

• MSA helps to identify and eliminate the sources of variation in the measurement system.

• Examples of measur...read more

PPAP stands for Production Part Approval Process. It is a standardized process in the automotive industry to ensure quality and consistency.

• PPAP is a set of documents that are required to be submitted by suppliers to automotive manufacturers before production begins.

• The documents include items such as design records, engineering change documents, and control plans.

• PPAP is used to ensure that all parts meet the customer's specifications and requirements.

• The process includes fi...read more

FMEA stands for Failure Mode and Effects Analysis. It is a systematic approach to identify and prevent potential failures in a process or product.

• FMEA is used to identify potential failures in a process or product and their effects on the end user.

• It involves analyzing the likelihood of failure, severity of the consequences, and the ability to detect and prevent the failure.

• The rating is done by assigning a score to each failure mode based on its likelihood, severity, and det...read more

Yes, mean of layout refers to the average position of elements in a design.

• Mean of layout is the central point of a design.

• It is calculated by adding up the positions of all elements and dividing by the total number of elements.

• For example, if a website has 10 buttons and their positions are (0,0), (0,10), (10,0), (10,10), (5,5), (5,15), (15,5), (15,15), (20,20), and (20,30), the mean of layout would be (10,15).

As a Quality Engineer, I handle various customers from different industries.

• I handle customers from industries such as manufacturing, automotive, aerospace, and technology.

• I work with both internal and external customers.

• I ensure customer satisfaction by addressing their concerns and providing quality solutions.

• I collaborate with cross-functional teams to meet customer requirements and improve product quality.

• Examples: ABC Manufacturing, XYZ Automotive, DEF Aerospace.

The interview questions cover topics such as measuring instruments, QMS documentation, engineering drawing and GD&T, and achievements.

• Least counts of measuring instruments refer to the smallest measurement that can be read on the instrument.

• QMS documentation includes policies, procedures, and records that demonstrate compliance with quality standards.

• Engineering drawing and GD&T are used to communicate design specifications and tolerances.

• Achievements can include successful p...read more

I handle customers by actively listening to their concerns, providing prompt and accurate responses, and ensuring their satisfaction.

• Actively listen to customers to understand their needs and concerns

• Provide prompt and accurate responses to address their issues

• Offer solutions or alternatives to resolve any problems

• Ensure customer satisfaction by following up and seeking feedback

• Maintain a professional and friendly demeanor throughout interactions

Contamination can be measured through various methods such as visual inspection, chemical analysis, and microbial testing.

• Visual inspection involves looking for physical signs of contamination such as discoloration, foreign objects, or abnormal texture.

• Chemical analysis can be used to detect the presence of contaminants such as heavy metals or pesticides.

• Microbial testing involves analyzing samples for the presence of bacteria, viruses, or other microorganisms.

• Contamination l...read more

RCA, 8D & 5 Why are problem-solving methodologies used in quality assurance.

• RCA stands for Root Cause Analysis and is used to identify the underlying cause of a problem.

• 8D is an eight-step problem-solving process used to address complex issues.

• 5 Why is a technique used to determine the root cause of a problem by asking 'why' five times.

Heat treatment of metals and rubbers involves controlled heating and cooling processes to alter their properties.

• Heat treatment is used to improve the mechanical properties of metals by changing their microstructure.

• Common heat treatment processes for metals include annealing, quenching, tempering, and normalizing.

• Rubbers can also undergo heat treatment processes like vulcanization to improve their strength and elasticity.

• Heat treatment can enhance the hardness, toughness, du...read more

Control Plan is a document that outlines the steps to be taken to ensure quality standards are met.

• It is a written document that outlines the steps to be taken to ensure quality standards are met

• It is used in manufacturing to ensure consistent quality of products

• It includes details on the process, equipment, materials, and personnel involved in production

• It also includes details on how to monitor and control the process to ensure quality standards are met

• Examples of control p...read more

SPC stands for Statistical Process Control, a method used to monitor and control a process to ensure it operates within specified limits.

• SPC involves collecting and analyzing data to identify and reduce variation in a process.

• It helps to identify when a process is out of control and needs corrective action.

• Examples of SPC tools include control charts, histograms, and Pareto charts.

• SPC is commonly used in manufacturing, but can be applied to any process that produces measurabl...read more

PFD stands for Process Flow Diagram, which is a visual representation of a process or system.

• PFDs are used in engineering and manufacturing to help understand and optimize processes.

• They typically include symbols and labels to represent equipment, materials, and flow paths.

• PFDs can also be used to identify potential hazards and safety concerns.

• Examples of industries that use PFDs include chemical processing, oil and gas, and food and beverage production.

APQP stands for Advanced Product Quality Planning, a framework used in manufacturing to ensure quality control throughout the product development process.

• APQP is a structured process that involves cross-functional teams working together to identify and mitigate potential quality issues before they occur.

• It includes five phases: planning and program definition, product design and development, process design and development, product and process validation, and launch, feedback,...read more

Calibration involves adjusting an instrument to ensure accuracy, while verification involves confirming that the instrument is within acceptable limits.

• Calibration is the process of adjusting an instrument to ensure it is accurate and reliable.

• Verification is the process of confirming that the instrument is within acceptable limits and functioning correctly.

• Calibration requires making adjustments to the instrument based on known standards or references.

• Verification involves c...read more

The 7 QC tools are a set of techniques used for quality control and problem-solving.

• Check sheets: used to collect and organize data

• Pareto charts: used to identify the most frequent problems

• Cause-and-effect diagrams: used to identify the root cause of a problem

• Histograms: used to display data distribution

• Control charts: used to monitor process performance

• Scatter diagrams: used to identify relationships between variables

• Flowcharts: used to visualize a process

The question covers the introduction, job responsibilities, fire pumps and pipe sizes, JSA, and HiRA.

• Introduction: Provide a brief overview of your background and experience in safety management.

• Jobs and responsibilities: Discuss your previous roles as a safety officer and the specific tasks you were responsible for.

• Fire pumps and sizes of pipes and capacity of pumps: Explain your knowledge of fire pumps, pipe sizes, and their capacity in relation to fire safety measures.

• JSA ...read more

Yes, I have extensive experience with hoses and fittings in various engineering projects.

• I have designed and implemented hose and fitting systems for hydraulic machinery.

• I have conducted testing and analysis on hoses and fittings to ensure durability and performance.

• I have worked with different types of hoses and fittings such as PVC, rubber, and stainless steel.

• I have experience with selecting the appropriate hoses and fittings based on specific project requirements.

• I have c...read more

PPAP process is a standardized approach to ensuring suppliers meet quality standards before production begins.

• PPAP stands for Production Part Approval Process

• It involves submitting documentation to demonstrate that all customer engineering design record and specification requirements are properly understood by the supplier

• Documents include control plans, process flow diagrams, FMEA, measurement system analysis, and more

• PPAP is commonly used in automotive and aerospace industr...read more

Determining salary expectations in our company

• Research the industry standards for salaries in the production and quality engineering field

• Consider your level of experience, education, and skills

• Take into account the company's size, location, and financial stability

• Discuss salary expectations during the interview process

• Negotiate based on your value and contributions to the company

Reading drawings and symbols requires understanding of standard conventions and knowledge of the specific field.

• Learn the standard symbols and conventions used in your field

• Understand the scale and dimensions of the drawing

• Identify key features and components

• Pay attention to labels and annotations

• Practice interpreting drawings and symbols

• Ask for clarification if unsure

Product parameters and technical specifications refer to the specific characteristics and requirements of a product.

• Product parameters include dimensions, weight, material, and color.

• Technical specifications include power consumption, operating temperature, and input/output interfaces.

• For example, a smartphone may have product parameters like 6.2-inch display, 128GB storage, and blue color, while technical specifications may include 4000mAh battery, Snapdragon processor, and ...read more

Material selection for NPD involves considering factors like functionality, cost, availability, and manufacturability.

• Consider the functional requirements of the product

• Evaluate the cost of materials and manufacturing processes

• Assess the availability of materials in the market

• Ensure manufacturability and compatibility with production processes

• Conduct material testing and analysis to determine suitability

APQP (Advanced Product Quality Planning) is a structured process used in the automotive industry to ensure quality and reliability of products.

• APQP involves defining and documenting product and process requirements.

• It includes creating a plan for product development, production, and delivery.

• APQP also involves risk assessment, validation, and continuous improvement.

• Examples of APQP tools include FMEA (Failure Mode and Effects Analysis) and Control Plans.

Poke yoke in crimping machine is a mechanism to prevent errors by ensuring that the operator cannot proceed with the crimping process if certain conditions are not met.

• Poke yoke devices can be physical or sensor-based

• Examples include sensors that detect if the wire is properly inserted before allowing the crimping process to start

• Another example is a physical guide that ensures the connector is in the correct position before crimping

SPC stands for Statistical Process Control, a method used to monitor and control processes to ensure they are operating efficiently.

• Collect data from the process being monitored

• Calculate control limits based on the data

• Plot the data on a control chart to identify any trends or patterns

• Take corrective action if data points fall outside the control limits

• Repeat the process regularly to maintain control

Managing transport service involves planning, organizing, and monitoring transportation activities to ensure efficient and reliable delivery.

• Develop a transportation plan based on customer requirements and available resources

• Coordinate with suppliers, carriers, and logistics teams to ensure timely pickup and delivery

• Implement quality control measures to ensure product integrity during transportation

• Monitor transportation performance and address any issues or delays

• Optimize ro...read more

Vernier caliper uses a sliding scale to measure small lengths accurately, while a micrometer uses a screw mechanism for precise measurements.

• Vernier caliper has a main scale and a sliding vernier scale for accurate measurements

• Micrometer uses a screw mechanism to measure small lengths with high precision

• Vernier caliper is used for measuring lengths, diameters, and depths

• Micrometer is used for measuring thickness of objects, outer and inner diameters

Equipment should be handled with care and following proper procedures.

• Always follow manufacturer's instructions for handling and maintenance.

• Use appropriate personal protective equipment when handling equipment.

• Store equipment in a safe and secure location when not in use.

• Regularly inspect equipment for any signs of damage or wear.

• Train employees on proper handling procedures to prevent accidents or damage.

Privacy company rool is a company that prioritizes protecting user data and privacy in their products and services.

• Focus on data encryption and security measures

• Implement strict privacy policies and guidelines

• Regularly update privacy features to adapt to changing regulations

• Provide transparency to users about data collection and usage

• Offer options for users to control their privacy settings

• Examples: DuckDuckGo, ProtonMail, Signal

7QC tools are a set of basic quality tools used for process improvement.

• The tools include: Pareto chart, cause-and-effect diagram, check sheet, control chart, histogram, scatter diagram, and flowchart.

• They help identify and solve quality problems in a systematic way.

• For example, a Pareto chart can be used to identify the most frequent defects, while a control chart can be used to monitor a process over time.

• The 7QC tools are also known as the 7 basic tools of quality.

• They are...read more

Rej control is a statistical method used in quality management to monitor and control the rejection rate of products or processes.

• Rej control involves setting up control limits based on historical data to identify when a process is out of control.

• It helps in detecting and addressing issues early on to prevent excessive rejection rates.

• Common tools used in rej control include control charts and statistical process control techniques.

• Example: If a manufacturing plant has a rej ...read more

Warranty control involves managing and monitoring the warranty process to ensure products meet quality standards and address any issues that arise.

• Warranty control includes tracking warranty claims, analyzing trends, and implementing improvements to prevent future issues.

• It involves working closely with suppliers, manufacturers, and customers to address warranty issues in a timely manner.

• Examples of warranty control measures include conducting regular quality audits, implemen...read more

A carburetor is a device that mixes air and fuel for internal combustion engines.

• Carburetors were commonly used in older cars before fuel injection systems became popular.

• They work by using a venturi to create a vacuum that draws in air, which is then mixed with fuel in the carburetor's bowl.

• The mixture is then sent to the engine's cylinders for combustion.

• Carburetors require regular maintenance to ensure proper functioning.

• Modern cars typically use fuel injection systems ins...read more

SQL commands are used to manipulate and retrieve data from databases.

• SELECT - retrieve data from a database

• INSERT - insert data into a database

• UPDATE - update data in a database

• DELETE - delete data from a database

• CREATE - create a new database or table

• ALTER - modify the structure of a database or table

• DROP - delete a database or table

• JOIN - combine data from multiple tables

• GROUP BY - group data based on a specific column

• ORDER BY - sort data based on a specific column

Sales is the process of persuading and convincing potential customers to purchase a product or service.

• Sales involves identifying and understanding customer needs and wants.

• It requires effective communication and negotiation skills.

• Salespeople build relationships with customers to gain their trust and loyalty.

• Sales strategies may include cold calling, product demonstrations, and closing techniques.

• Successful sales professionals focus on building long-term customer relationshi...read more

I have 8 years of experience in the field of design, with a strong portfolio showcasing my skills and expertise.

• Extensive experience in graphic design, web design, and user interface design

• Proficient in Adobe Creative Suite and other design software

• Strong understanding of design principles and trends

• Proven track record of delivering high-quality design projects on time and within budget