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10+ Concentrix Corporation Interview Questions and Answers

Updated 5 Feb 2024

Q1. What is ISO, IATF, EMS, OH&S and their latest revision details along with clauses

Ans.

ISO, IATF, EMS, OH&S are international standards for quality management, environmental management, and occupational health and safety.

  • ISO (International Organization for Standardization) sets standards for quality management systems (QMS) and has revised its latest version to ISO 9001:2015

  • IATF (International Automotive Task Force) sets standards for quality management systems in the automotive industry and has revised its latest version to IATF 16949:2016

  • EMS (Environmental Ma...read more

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Q2. What is Quality & name 7 QC tools

Ans.

Quality is the degree of excellence of a product or service. 7 QC tools are used to identify and solve quality problems.

  • Quality is meeting or exceeding customer expectations

  • QC tools include Pareto chart, fishbone diagram, control chart, scatter diagram, histogram, flowchart, and check sheet

  • These tools help identify and solve quality problems

  • They are used in various industries such as manufacturing, healthcare, and software development

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Q3. What is MSA & its types

Ans.

MSA stands for Measurement System Analysis. It is a method to evaluate the measurement system's accuracy, precision, and stability.

  • MSA is used to ensure that the measurement system is reliable and consistent.

  • There are two types of MSA: Attribute Agreement Analysis (AAA) and Variable Gage R&R (VGRR).

  • AAA is used for qualitative data, while VGRR is used for quantitative data.

  • MSA helps to identify and eliminate the sources of variation in the measurement system.

  • Examples of measur...read more

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Q4. What is PPAP & its all documents name

Ans.

PPAP stands for Production Part Approval Process. It is a standardized process in the automotive industry to ensure quality and consistency.

  • PPAP is a set of documents that are required to be submitted by suppliers to automotive manufacturers before production begins.

  • The documents include items such as design records, engineering change documents, and control plans.

  • PPAP is used to ensure that all parts meet the customer's specifications and requirements.

  • The process includes fi...read more

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Q5. What is FMEA & how its rating done

Ans.

FMEA stands for Failure Mode and Effects Analysis. It is a systematic approach to identify and prevent potential failures in a process or product.

  • FMEA is used to identify potential failures in a process or product and their effects on the end user.

  • It involves analyzing the likelihood of failure, severity of the consequences, and the ability to detect and prevent the failure.

  • The rating is done by assigning a score to each failure mode based on its likelihood, severity, and det...read more

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Q6. Did you know the mean of layout.

Ans.

Yes, mean of layout refers to the average position of elements in a design.

  • Mean of layout is the central point of a design.

  • It is calculated by adding up the positions of all elements and dividing by the total number of elements.

  • For example, if a website has 10 buttons and their positions are (0,0), (0,10), (10,0), (10,10), (5,5), (5,15), (15,5), (15,15), (20,20), and (20,30), the mean of layout would be (10,15).

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Q7. How to measure the Contamination.

Ans.

Contamination can be measured through various methods such as visual inspection, chemical analysis, and microbial testing.

  • Visual inspection involves looking for physical signs of contamination such as discoloration, foreign objects, or abnormal texture.

  • Chemical analysis can be used to detect the presence of contaminants such as heavy metals or pesticides.

  • Microbial testing involves analyzing samples for the presence of bacteria, viruses, or other microorganisms.

  • Contamination l...read more

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Q8. What is RCA, 8D & 5 Why

Ans.

RCA, 8D & 5 Why are problem-solving methodologies used in quality assurance.

  • RCA stands for Root Cause Analysis and is used to identify the underlying cause of a problem.

  • 8D is an eight-step problem-solving process used to address complex issues.

  • 5 Why is a technique used to determine the root cause of a problem by asking 'why' five times.

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Q9. What is Control Plan

Ans.

Control Plan is a document that outlines the steps to be taken to ensure quality standards are met.

  • It is a written document that outlines the steps to be taken to ensure quality standards are met

  • It is used in manufacturing to ensure consistent quality of products

  • It includes details on the process, equipment, materials, and personnel involved in production

  • It also includes details on how to monitor and control the process to ensure quality standards are met

  • Examples of control p...read more

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Q10. What is SPC

Ans.

SPC stands for Statistical Process Control, a method used to monitor and control a process to ensure it operates within specified limits.

  • SPC involves collecting and analyzing data to identify and reduce variation in a process.

  • It helps to identify when a process is out of control and needs corrective action.

  • Examples of SPC tools include control charts, histograms, and Pareto charts.

  • SPC is commonly used in manufacturing, but can be applied to any process that produces measurabl...read more

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Q11. What is PFD

Ans.

PFD stands for Process Flow Diagram, which is a visual representation of a process or system.

  • PFDs are used in engineering and manufacturing to help understand and optimize processes.

  • They typically include symbols and labels to represent equipment, materials, and flow paths.

  • PFDs can also be used to identify potential hazards and safety concerns.

  • Examples of industries that use PFDs include chemical processing, oil and gas, and food and beverage production.

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Q12. What is APQP

Ans.

APQP stands for Advanced Product Quality Planning, a framework used in manufacturing to ensure quality control throughout the product development process.

  • APQP is a structured process that involves cross-functional teams working together to identify and mitigate potential quality issues before they occur.

  • It includes five phases: planning and program definition, product design and development, process design and development, product and process validation, and launch, feedback,...read more

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Q13. 7 QC tools explaination

Ans.

The 7 QC tools are a set of techniques used for quality control and problem-solving.

  • Check sheets: used to collect and organize data

  • Pareto charts: used to identify the most frequent problems

  • Cause-and-effect diagrams: used to identify the root cause of a problem

  • Histograms: used to display data distribution

  • Control charts: used to monitor process performance

  • Scatter diagrams: used to identify relationships between variables

  • Flowcharts: used to visualize a process

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