Imafer SA Chief Operations Officer (Coo) Interview Questions and Answers for Experienced

Q1. What was the strategy to increase business share in particular role ! How will you increase market share in ICICI bank .
Ans. 
The strategy to increase market share in ICICI bank involves targeting untapped customer segments, improving customer experience, and leveraging technology.
• Identify untapped customer segments and tailor products and services to meet their needs

• Improve customer experience through personalized interactions and efficient service

• Leverage technology to offer innovative solutions and reach a wider audience

• Invest in marketing...read more
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Q2. How will you increase market share on ICICI bank in particular area
Ans. 
To increase market share on ICICI bank in a particular area, I would focus on customer satisfaction and loyalty.
• Conduct market research to identify the needs and preferences of customers in the area

• Offer personalized and targeted marketing campaigns to attract new customers

• Provide excellent customer service to retain existing customers

• Introduce new and innovative products and services to meet the changing needs of cust...read more
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Q1. Back ground, work experience and branch book size
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Q1. On how much can you grow the branch book? What is my special skills or expertise in particular product
Ans. 
I can grow the branch book by leveraging my expertise in sales and marketing strategies.
• I have a proven track record of increasing sales and revenue in my previous roles.

• I am skilled in identifying and targeting potential customers through market research and analysis.

• I can develop and implement effective marketing campaigns to promote products and services.

• I am experienced in building and maintaining strong relationsh...read more
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Q1. Package and salary discussion round
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Q2. How much your expect
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Q1. Give 3 instances of banking control and risk
Ans. 
Banking control and risk can be seen in measures such as credit risk management, fraud prevention, and regulatory compliance.
• Credit risk management involves assessing the creditworthiness of borrowers and setting appropriate limits on loans and credit lines.

• Fraud prevention measures include monitoring transactions for suspicious activity and implementing security protocols to prevent unauthorized access to accounts.

• Reg...read more
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Q2. Tell me something about yourself
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Q1. Collateral security and cover
Ans. 
Collateral security and cover are measures taken to secure a loan.
• Collateral security is an asset pledged as security for a loan.

• Cover is a guarantee provided by a third party to repay the loan if the borrower defaults.

• Collateral security and cover reduce the risk for the lender and increase the chances of loan approval.

• Examples of collateral security include property, stocks, and bonds.

• Examples of cover include insura
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Q2. Primary and secondary security
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Q1. Product related question specific to my profile
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