IBM TSM Backup Administrator Interview Questions and Answers

Q1. What is the output of click activity
Ans. 
The output of click activity is the action of clicking on a specified element on the screen.
• The output is the successful click on the specified element.

• It triggers the action associated with the clicked element.

• The output can be a confirmation message or a change in the UI.

• If the click activity fails, an error message may be generated.
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Q2. What is document understanding
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Document understanding is the process of extracting key information from documents using AI and machine learning.
• It involves analyzing and extracting data from various types of documents such as invoices, receipts, contracts, and forms.

• Document understanding helps automate data entry, improve accuracy, and streamline business processes.

• It uses techniques like optical character recognition (OCR), natural language proces...read more
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Q1. Explain in detail RE_framework flow and its advantages
Ans. 
REFramework is a framework in UiPath that provides a template for building scalable and robust automation solutions.
• REFramework stands for Robotic Enterprise Framework

• It follows a state machine design pattern with 5 main states: Init, Get Transaction Data, Process Transaction, End Process, and Exception Handling

• Advantages include reusability of components, centralized exception handling, and logging capabilities

• It allo...read more
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Q2. What is Document Understanding and how it works end to end
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Document Understanding is a process of extracting data from unstructured documents using AI and machine learning.
• Document Understanding involves using AI and machine learning to extract data from unstructured documents such as invoices, receipts, and forms.

• It includes tasks like document classification, data extraction, and validation of extracted data.

• Document Understanding can be achieved through technologies like OC...read more
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Q1. What is rpa and what types of tools
Ans. 
RPA stands for Robotic Process Automation, which involves using software robots to automate repetitive tasks.
• RPA tools can be categorized into three types: Probots, Knowbots, and Chatbots.

• Examples of RPA tools include UiPath, Blue Prism, Automation Anywhere, and WorkFusion.

• RPA tools are used to automate tasks such as data entry, invoice processing, report generation, and more.
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Q2. Uses of rpa and how you identify process
Ans. 
RPA is used to automate repetitive tasks in various industries. Processes are identified by analyzing tasks that are rule-based and time-consuming.
• RPA is used to automate repetitive tasks such as data entry, invoice processing, and customer service inquiries.

• Processes are identified by analyzing tasks that are rule-based, structured, and time-consuming.

• Identification of processes involves mapping out the steps involved...read more
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Display the count of incident records based on the category

Q1. What is incident and problem
Ans. 
An incident is an unplanned interruption to an IT service, while a problem is the underlying cause of one or more incidents.
• An incident is a single event that disrupts the normal operation of a service.

• A problem is the root cause of one or more incidents and needs to be resolved to prevent further incidents.

• Incidents are usually resolved quickly to restore service, while problems require investigation and long-term sol...read more
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Q2. What all change types have you seen
Ans. 
Common change types include standard, emergency, normal, and major.
• Standard change

• Emergency change

• Normal change

• Major change
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Q1. Do you want to continue in technical side or management side?
Ans. 
I am passionate about the technical side and want to continue advancing my skills in that area.
• I enjoy problem-solving and working with technology

• I want to deepen my expertise in Servicenow development

• I am not interested in transitioning to a management role at this time
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Q1. Basic UiPath and Orchestrator questions
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Q2. Atened and unattended bot difference
Ans. 
Attended bots require human intervention, while unattended bots can run autonomously.
• Attended bots require human supervision and interaction during execution.

• Unattended bots can run autonomously without human intervention.

• Attended bots are typically used for tasks that require human decision-making, while unattended bots are used for repetitive tasks.

• Examples: Attended bot - a bot that assists a customer service repres...read more
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Q3. REframwork explain fully
Ans. 
REFramework is a Robotic Enterprise Framework for automating processes in UiPath.
• REFramework is a template provided by UiPath for building scalable and maintainable automation projects.

• It includes components like Init, Process, End Process, and Exception Handling.

• It follows a state machine design pattern to manage the flow of the automation.

• REFramework helps in structuring the automation project and handling exceptions...read more
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Q4. Need to do task at UiPath web automation
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Q1. Need to explain about my project
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Q2. REframwork get transaction item related question
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Q3. Need to do web automation task at uipath
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Q1. Proejcts you have done
Ans. 
Developed a service portal for IT ticketing system
• Created custom widgets for user-friendly interface

• Integrated with ServiceNow API for ticket management

• Implemented role-based access control for different user types
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Q2. Difference bw catalog item and record producer
Ans. 
Catalog item is a predefined item in the service catalog, while record producer allows users to create custom records.
• Catalog item is predefined and created by admins, while record producer allows users to create custom records

• Catalog items are used to request services or products, record producers are used to create records in tables

• Catalog items have predefined variables and workflows, record producers allow users to
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Q3. What are macros
Ans. 
Macros are automated scripts that can be used to perform repetitive tasks in Servicenow.
• Macros in Servicenow are used to automate tasks and reduce manual effort.

• They can be used to update multiple records at once, send notifications, or perform calculations.

• Macros can be triggered manually or automatically based on certain conditions.

• Example: Creating a macro to automatically close all resolved incidents in Servicenow.
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Q4. How to get logged in user details in form
Ans. 
Use GlideUser class to get logged in user details in a form
• Use GlideUser class to get the current user's details

• Access user details like name, email, roles, etc. using GlideUser methods

• Example: var user = gs.getUser(); var userName = user.getName();
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Q5. Is javascript synchronous language?
Ans. 
Yes, JavaScript is a synchronous language.
• JavaScript is single-threaded, meaning it can only execute one piece of code at a time.

• It follows a top-down execution flow, where each line of code is executed in order.

• Asynchronous behavior can be achieved using callbacks, promises, and async/await.

• Example: setTimeout function in JavaScript delays the execution of a function.

• Example: Fetch API in JavaScript allows making asyn
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Q1. Tell me about yourself and your day to day activities in Servicenow?
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Q2. Business rule and their types?
Ans. 
Business rules are server-side scripts that run when a record is displayed, inserted, updated, deleted, or when a table is queried.
• Business rules are used to automate processes and enforce data consistency.

• There are three types of business rules: before, after, and asynchronous.

• Before business rules run before the database action is executed.

• After business rules run after the database action is executed.

• Asynchronous bu...read more
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Q3. Scenario based questions.
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Q1. Basic questions asked by hr
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