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I was interviewed before Feb 2024.
Yes, I once made an error in processing a customer order, but it was caught during the quality check process.
Made an error in processing a customer order by entering the wrong quantity
Error was caught during the quality check process before the order was shipped out
Implemented double-checking procedures to prevent similar errors in the future
Improving customer satisfaction involves listening to feedback, providing excellent service, and resolving issues promptly.
Listen to customer feedback and implement necessary changes
Provide excellent customer service by training staff and ensuring quick response times
Resolve customer issues promptly and effectively to show that their concerns are taken seriously
I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.
Assignment is very simple and easy
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
Operation process relation question
The number of packages needed depends on the specific requirements of the operation.
Consider the size and weight of the packages being transported
Take into account the distance and mode of transportation
Factor in any special handling or storage requirements
Example: If transporting small, lightweight items over a short distance, fewer packages may be needed compared to large, heavy items over a long distance
Good overall structure of the Interview
My approach to operations management involves strategic planning, efficient resource allocation, continuous improvement, and strong communication.
Developing and implementing strategic plans to achieve organizational goals
Optimizing resource allocation to improve efficiency and reduce costs
Implementing continuous improvement processes to enhance operations
Maintaining open communication channels with team members and sta...
I am passionate about operations and eager to contribute my skills and experience to help streamline processes and improve efficiency.
I have a strong background in operations management, with experience in optimizing workflows and implementing cost-saving measures.
I am detail-oriented and excel at problem-solving, which will allow me to identify areas for improvement and implement effective solutions.
I am excited about...
posted on 5 Aug 2023
Aptitude Test consists of 30 questions, need to be answered in 30 mins.
based on 1 interview
Interview experience
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