20+ Telenor Interview Questions and Answers

Setting up offers/referrals can go wrong in various ways.

• Offer may not be attractive enough to customers

• Referral program may not be communicated effectively

• Technical issues may arise in tracking referrals

• Fraudulent referrals may be made

• Offer may not align with company goals/values

Metrics for tracking referral engine

• Number of referrals generated

• Conversion rate of referrals to sign-ups or purchases

• Average revenue generated per referral

• Time taken for referrals to convert

• Referral source and channel performance

Success metrics for introducing profiles in Hotstar

• Increase in user engagement and time spent on the platform

• Growth in the number of active users and new user registrations

• Higher user satisfaction and retention rates

• Improved personalization and recommendation accuracy

• Increase in the number of premium subscriptions

• Reduction in customer support queries related to account management

The number of delivery boys required for a Dunzo-like Kirana shop delivery service depends on factors such as the size of the service area and the number of orders received.

• The size of the service area will determine the number of delivery boys required to cover the area efficiently.

• The number of orders received will determine the workload and the number of delivery boys required to fulfill the orders in a timely manner.

• The availability of technology and tools to optimize del...read more

An app for employees to order tea/coffee from office pantry

• User-friendly interface to select beverage options

• Option to customize the order with milk/sugar preferences

• Real-time updates on order status and estimated delivery time

• Integration with payment gateway for cashless transactions

• Ability to view order history and reorder favorite beverages

• Notification system to alert employees when their order is ready

Hotstar can increase paid subscribers by offering exclusive content, improving user experience, and targeted marketing.

• Offer exclusive content such as original shows and movies to attract more subscribers

• Improve user experience by enhancing the app's interface, adding features like personalized recommendations, and reducing buffering time

• Targeted marketing campaigns to reach potential subscribers and offer them incentives to subscribe

• Partner with telecom companies to offer Ho...read more

I will improve user stickiness on Hotstar by enhancing the user experience and providing personalized recommendations.

• Analyze user behavior and preferences to provide personalized content recommendations

• Improve the user interface and navigation to make it more intuitive and user-friendly

• Introduce gamification elements to increase user engagement and retention

• Offer exclusive content and rewards to incentivize users to stay on the platform

• Implement social features to encourage ...read more

Design an e-commerce website on a popular social media platform.

• Choose a social media platform with a large user base and strong e-commerce capabilities.

• Integrate the e-commerce functionality seamlessly into the platform's existing features.

• Ensure a user-friendly interface and intuitive navigation for a smooth shopping experience.

• Implement secure payment gateways and robust customer support.

• Leverage social media features like sharing, commenting, and reviews to enhance engage...read more

Yes, a popular OTT platform should enter into the podcast space.

• Podcasts are a rapidly growing medium with a large and engaged audience.

• Entering the podcast space can help the OTT platform diversify its content offering and attract new users.

• Podcasts can provide additional revenue streams through advertising and sponsorships.

• By leveraging their existing user base and infrastructure, the OTT platform can quickly establish a presence in the podcast market.

• Podcasts can enhance u...read more

The impact of search in Hotstar can be measured through various metrics such as user engagement, conversion rates, and revenue generation.

• Track the number of searches performed by users on the platform

• Analyze the click-through rate on search results to understand user engagement

• Monitor the conversion rates of users who use search to find content

• Measure the revenue generated from search-driven content consumption

• Utilize A/B testing to optimize search functionality and improve ...read more

To make more offers to customers, businesses can use various strategies such as upselling, cross-selling, loyalty programs, and personalized recommendations.

• Upselling: Encouraging customers to buy a higher-end product or service than what they originally intended to purchase. For example, offering a premium version of a product.

• Cross-selling: Offering complementary products or services to what the customer is already buying. For example, suggesting a phone case to someone who...read more

Brands typically plan their media spends based on their marketing objectives, target audience, budget, and media channels.

• Brands start by defining their marketing objectives and goals.

• They identify their target audience and determine the best channels to reach them.

• Budget allocation is done based on the objectives and target audience.

• Brands analyze past performance and data to optimize their media spends.

• They may use a mix of traditional and digital media channels for maximum...read more

To make customers more satisfied, provide excellent customer service, listen to their needs, and offer personalized solutions.

• Deliver prompt and friendly customer service

• Actively listen to customers' concerns and needs

• Offer personalized solutions and recommendations

• Provide clear and accurate information

• Follow up to ensure customer satisfaction

Yes, I have knowledge about digital marketing.

• I have experience in creating and managing digital marketing campaigns.

• I am familiar with various digital marketing channels such as social media, email marketing, and search engine optimization (SEO).

• I have worked with tools like Google Analytics to analyze campaign performance and make data-driven decisions.

• I have a good understanding of targeting and segmentation strategies to reach the right audience.

• I have knowledge of ad ope...read more

Sort an array containing 0, 1, and 2.

• Use a sorting algorithm like quicksort or mergesort.

• Count the occurrences of 0s, 1s, and 2s, then reconstruct the array.

• Use three pointers to keep track of the positions of 0s, 1s, and 2s.

• One-pass solution: Maintain three indices (low, mid, high) and swap elements accordingly.

Design priority queue

• A priority queue is a data structure that stores elements with associated priorities

• Elements with higher priority are dequeued before elements with lower priority

• Common implementations include binary heaps and balanced binary search trees

I am comfortable speaking English and Spanish.

• English is my first language and I am fluent in it

• I also speak Spanish fluently

• I am comfortable communicating in both languages in various settings

Understanding of various User Experience Research methods is crucial for success in the role of a UXR.

• Knowledge of qualitative and quantitative research methods

• Experience with usability testing, interviews, surveys, and focus groups

• Ability to analyze and interpret data to derive actionable insights