Disney+ Hotstar Client Engagement Manager Interview Questions and Answers

Q1. Take me through your responsibilities in your current role?
Ans. 
In my current role, I am responsible for managing client relationships, ensuring customer satisfaction, and driving business growth.
• Developing and maintaining relationships with clients

• Understanding client needs and providing solutions

• Collaborating with internal teams to deliver on client expectations

• Monitoring client satisfaction and addressing any issues or concerns

• Identifying opportunities for upselling or cross-sel
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Q2. How is Hotstar different from Competition and who all are the Competition
Ans. 
Hotstar offers a wide range of Indian content including live sports, while competitors like Netflix focus more on international content.
• Hotstar focuses on Indian content, including live sports, while competitors like Netflix offer more international content

• Hotstar offers a freemium model with some content available for free, while competitors like Amazon Prime Video require a subscription for all content

• Hotstar has par...read more
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Q3. How do brands typically plan their media spends
Ans. 
Brands typically plan their media spends based on their marketing objectives, target audience, budget, and media channels.
• Brands start by defining their marketing objectives and goals.

• They identify their target audience and determine the best channels to reach them.

• Budget allocation is done based on the objectives and target audience.

• Brands analyze past performance and data to optimize their media spends.

• They may use a...read more
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Pitch custom plan to Client for one of the upcoming campaigns

Q1. Generic HR Questions
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