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Hinduja Group Customer Service Associate Interview Questions and Answers

Updated 31 Aug 2022

Hinduja Group Customer Service Associate Interview Experiences

1 interview found

I applied via Newspaper Ad and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be urself:
Don't be try to over confidence

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Difference between QA and QC?
  • Ans. 

    QA focuses on preventing defects, while QC focuses on identifying and fixing defects.

    • QA stands for Quality Assurance and is a proactive process that focuses on preventing defects by establishing processes and standards.

    • QC stands for Quality Control and is a reactive process that focuses on identifying and fixing defects through inspections and testing.

    • QA involves activities like creating test plans, defining test cases...

  • Answered by AI
  • Q2. Explain PDCA briefly?
  • Ans. 

    PDCA is a four-step management method used for continuous improvement.

    • PDCA stands for Plan, Do, Check, Act.

    • It is also known as the Deming Cycle or the Shewhart Cycle.

    • The PDCA cycle is used to solve problems, make improvements, and achieve goals.

    • In the Plan phase, objectives and processes are established.

    • In the Do phase, the plan is executed and data is collected.

    • In the Check phase, the data is analyzed to determine if ...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Technical abouts automobile sector
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. No any questions
  • Q2. Mechanical question
  • Q3. Mechanical answers
  • Q4. Mechanical and others
  • Q5. All types question and answers

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Bajaj Auto Customer Service Associate interview:
  • Be confident
  • Become learner
  • Discipline
Interview preparation tips for other job seekers - Be honest always in your company,welcome your customer always with great 😊 smile
Your intresting area or your experience is more valuable for company don't jump or don't change your industry more then 1.

If customer satisfied then your goal achieved.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Vehicle models of kia
  • Ans. 

    Kia offers a wide range of vehicle models including sedans, SUVs, and electric vehicles.

    • Sedans: Forte, Optima

    • SUVs: Sportage, Sorento, Telluride

    • Electric Vehicles: Niro EV, Soul EV

  • Answered by AI
  • Q2. Kia Electric model details
  • Q3. Kia launching at india in which year
  • Ans. 

    Kia launched in India in the year 2019.

    • Kia Motors officially entered the Indian market in 2019.

    • The first Kia model to be launched in India was the Seltos.

    • Kia has since expanded its lineup in India with models like the Carnival and Sonet.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you studied
  • Q2. Where are you from
  • Ans. 

    I am from a small town in the Midwest known for its friendly community and beautiful scenery.

    • I grew up in a close-knit community where everyone knows each other.

    • The town is surrounded by lush green forests and rolling hills.

    • Despite its small size, the town has a strong sense of community and pride.

    • I have fond memories of spending summers swimming in the local lake and hiking in the nearby mountains.

  • Answered by AI
  • Q3. What's your family back ground
  • Ans. 

    My family background is diverse and includes a mix of cultures and traditions.

    • My family is multicultural, with members from different countries and backgrounds.

    • We celebrate a variety of holidays and traditions from different cultures.

    • Family gatherings often involve a blend of cuisines and languages.

    • There is a strong emphasis on education and career success in my family.

    • We prioritize communication and support within our

  • Answered by AI
  • Q4. What's your current position
  • Ans. 

    I am currently working as a Customer Service Representative at XYZ Company.

    • Handling customer inquiries and resolving issues

    • Providing product information and assistance

    • Processing orders and returns

    • Maintaining customer satisfaction and retention

  • Answered by AI
  • Q5. Where is your payslips
  • Ans. 

    My payslips are stored electronically in the company's HR system.

    • My payslips are stored electronically in the company's HR system

    • I can access my payslips by logging into the employee portal

    • If needed, I can provide printed copies of my payslips

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical skills innovative thinking and hardworking positive thinking great ability of your professional experience Growthing purpose of maintaining reserveness
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you deal with difficult situations?
Round 3 - HR 

(1 Question)

  • Q1. Behavioral questions

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume + online test - based shortlisting.

Round: Test
Experience: Test content (2 hours): Quant, DI, core (vibration, theory of elasticity, strength of materials, fracture mechanics, finite element methods).
Tips: Go through the text books or notes to review your technical knowledge.For the aptitude questions (test), practice on the net, or from questions in the placement material.
Duration: 120 minutes

Round: Interview
Experience: 1 technical/HR interview: (45-60 minutes)Knowledge of finite elements, theory of plates, fracture mechanics, and commercial FEA packages (ANSYS, ABAQUS) were testedGo through common HR questions. For technical questions, just review the basics
Tips: For HR (PI), go over commonly asked questions.Go through machine design, vibration, fracture mechanics, strength of materials, theory of elasticity, Finite element methods, Theory of plates & shellsFor design jobs (Solid mechanics, MDS, Aero-structures) it is better to know one or two FEA packages

College Name: IIT Madras

I applied via Referral and was interviewed before Mar 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic Mechanical Engineering questions
  • Q2. Plastic design

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through basics of engineering, and be confident on your previous work experience

Hinduja Group Interview FAQs

How many rounds are there in Hinduja Group Customer Service Associate interview?
Hinduja Group interview process usually has 1 rounds. The most common rounds in the Hinduja Group interview process are One-on-one Round.

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