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HiLITE Group Customer Relationship Executive Interview Questions and Answers

Updated 15 Aug 2024

HiLITE Group Customer Relationship Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Why did you choose this field?
  • Q2. Previous work experience?
  • Ans. 

    I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and building relationships with clients.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Managed a portfolio of 100+ clients and ensured their satisfaction

    • Implemented strategies to improve customer retention rates

    • Trained new team members on effective communication and problem-solving skills

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What are your ambitions

Interview questions from similar companies

I applied via Campus Placement and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introducing yourself
  • Q2. What do you chose a real estate company
  • Q3. Tell me how you are going to face challenges

Interview Preparation Tips

Interview preparation tips for other job seekers - Not hard just be confident and clean with your thoughts you are going to clear

Interview Questionnaire 

1 Question

  • Q1. Which good quality you have
  • Ans. 

    I have excellent communication skills.

    • I am able to effectively communicate with customers and understand their needs.

    • I can articulate information clearly and concisely.

    • I am a good listener and can empathize with customers.

    • I am able to adapt my communication style to different individuals and situations.

    • I have received positive feedback from previous customers regarding my communication skills.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer wanted to test both my knowledge and communication skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. CTC structure n payroll things
Round 3 - One-on-one 

(1 Question)

  • Q1. With site head , asking questions about roles n responsibilities
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to move to real estate?
  • Q2. How will you manage sales via channel partners?
  • Ans. 

    I will establish strong relationships with channel partners, provide training and support, set clear expectations, and regularly communicate to ensure alignment.

    • Establish strong relationships with channel partners to build trust and collaboration

    • Provide training and support to ensure partners are knowledgeable about products and services

    • Set clear expectations and goals for channel partners to drive performance

    • Regularly...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your past performance
  • Q2. Why do you want to quit your current job

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitant while giving the answers as they see your confidence and they knowingly ask you tricky questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About certificates in real estates
  • Q2. More typical questions like tell me about yourself, why lodha, and HR things
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self interdiction and test
  • Q2. Operation manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be bold when you tell about your self and experience.. Have a eye contact communication with whome you talk with in interview...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Pick any topic and speak for one minute in english
  • Ans. 

    I will speak about the importance of building strong relationships with customers in sales.

    • Building strong relationships with customers leads to repeat business and referrals.

    • Listening to customers' needs and providing personalized solutions can help build trust.

    • Following up with customers after a sale shows that you value their business.

    • Providing excellent customer service can differentiate you from competitors.

    • Buildi...

  • Answered by AI
  • Q2. Tell about your family
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test where each question was related to the previous question, if you answered one wrong, others would go wrong too.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is RERA act about?
  • Ans. 

    RERA act is a real estate regulatory act passed by the Indian parliament in 2016.

    • RERA stands for Real Estate (Regulation and Development) Act.

    • It aims to protect the interests of homebuyers and ensure timely completion of projects.

    • It mandates that all real estate projects must be registered with the regulatory authority.

    • Developers must deposit 70% of the funds collected from buyers in a separate bank account to ensure t...

  • Answered by AI
  • Q2. Who are the top developers in India?
Round 4 - HR 

(2 Questions)

  • Q1. How do you travel around?
  • Q2. Why do you want to work with us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up on real estate news, RERA, good communication is key.

HiLITE Group Interview FAQs

How many rounds are there in HiLITE Group Customer Relationship Executive interview?
HiLITE Group interview process usually has 2 rounds. The most common rounds in the HiLITE Group interview process are HR.

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HiLITE Group Customer Relationship Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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