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Hilan Help Desk Interview Questions and Answers

Updated 11 Apr 2024

Hilan Help Desk Interview Experiences

1 interview found

Help Desk Interview Questions & Answers

user image Anonymous

posted on 11 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Technical 

(1 Question)

  • Q1. Explain HTTP what it is
  • Ans. 

    HTTP is a protocol used for transferring data over the internet.

    • HTTP stands for Hypertext Transfer Protocol

    • It is the foundation of data communication on the World Wide Web

    • HTTP uses a client-server model where a client sends a request to a server and the server responds with the requested data

    • Example: When you type a website URL in your browser, the browser sends an HTTP request to the server hosting the website to retr

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your yesterday routine?
  • Q2. Please tell best moment of your life ?

Interview Preparation Tips

Topics to prepare for Teleperformance CSR Consultant interview:
  • What is E-commerce
Interview preparation tips for other job seekers - Don't use Hindi
Confidence must important
If you want to get job always say yes for night shift.

I applied via Naukri.com and was interviewed in Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Change management end to end life cycle
  • Ans. 

    Change management end to end life cycle involves planning, implementing, and sustaining changes in an organization.

    • Identify the need for change

    • Plan and design the change

    • Communicate the change to stakeholders

    • Implement the change

    • Monitor and evaluate the change

    • Sustain the change

    • Continuous improvement

    • Examples: software updates, process improvements, organizational restructuring

  • Answered by AI
  • Q2. Difference between expedited, emergency, retrospective changes
  • Ans. 

    Expedited, emergency, and retrospective changes differ in their urgency and timing.

    • Expedited changes are urgent but planned changes that require faster implementation than normal changes.

    • Emergency changes are unplanned and require immediate implementation to prevent or resolve a critical situation.

    • Retrospective changes are made after an incident or problem has occurred to prevent it from happening again in the future.

    • E...

  • Answered by AI
  • Q3. How would you as a change manager prevent unauthorised changes

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep patience It took me 3 hours for 2 rounds.

Hilan Interview FAQs

How many rounds are there in Hilan Help Desk interview?
Hilan interview process usually has 2 rounds. The most common rounds in the Hilan interview process are HR and Technical.

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Hilan Help Desk Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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