HealthifyMe Team Lead Interview Questions and Answers

Improving CSAT involves understanding customer needs, providing excellent service, and gathering feedback.

• Train team members to actively listen to customers and address their concerns

• Provide personalized solutions and go above and beyond to exceed expectations

• Regularly gather feedback through surveys and use it to make improvements

• Implement a customer-centric culture throughout the organization

• Ensure timely and effecti...read more

A cross cheque is a type of cheque that has two parallel lines drawn across its face, indicating that it can only be deposited into the bank account of the payee.

• A cross cheque is a safer form of payment as it cannot be cashed by anyone other than the intended recipient.

• The two parallel lines on a cross cheque can be either general or special crosses.

• A general cross cheque can only be deposited into a bank account, whi...read more