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HCL Healthcare Customer Service Representative Interview Questions and Answers

Updated 20 Feb 2023

HCL Healthcare Customer Service Representative Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 4 interview rounds.

Interview Preparation Tips

Topics to prepare for HCL Healthcare Customer Service Representative interview:
  • Communication Skills
  • Telecommunication
Interview preparation tips for other job seekers - Experienced don't go for this job role because they won't hire experienced
Freshers can go but competition will be heavy and Bond will be there
If you're resume was last they won't select
All the best to all job seekers but please go if you're friends anyone is working there! Otherwise don't go this is my personal opinion and if you go with your friend they will select any one they won't select u both!! So think before going with your friends

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normally questions

Interview Preparation Tips

Interview preparation tips for other job seekers - its good, eco-friendly,i like the hr round.

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Related to my role

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed in formal ..a very good place to work..

I applied via Campus Placement and was interviewed before Apr 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Not important
  • Q2. Next time

Interview Preparation Tips

Interview preparation tips for other job seekers - In my opinion Interview is nothing just a knowledge sharing Conversation or you can say experience between two people or with groups of people.
Finally you get judged on how you express yourself with your understanding of the questions that you are asked.
Talking about questions it's very simple to express what you know & if you don't know the answer be very clear that you will get to know about it.

I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Ask about work experience
  • Q2. Counseling skills and computer knowledge
  • Q3. Handling crises.
  • Q4. Field work experience and awareness in community

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the job description which is provided by the employer.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What about me n my family,education
  • Q2. 2nd round unit head
Round 2 - HR 

(2 Questions)

  • Q1. Same inter view
  • Q2. Same. Interview
Round 3 - One-on-one 

(2 Questions)

  • Q1. Salary discuss and joing date
  • Q2. Same interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. And have a good communication skill.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

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HCL Healthcare Interview FAQs

How many rounds are there in HCL Healthcare Customer Service Representative interview?
HCL Healthcare interview process usually has 4 rounds. The most common rounds in the HCL Healthcare interview process are Resume Shortlist, HR and One-on-one Round.

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HCL Healthcare Customer Service Representative Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Join HCL Healthcare Delivering Quality and Personalised Healthcare

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HCL Healthcare Customer Service Representative Salary
based on 10 salaries
₹1.8 L/yr - ₹4 L/yr
6% less than the average Customer Service Representative Salary in India
View more details

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based on 1 review

1.0/5

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