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Häagen-Dazs Customer Service Representative Interview Questions and Answers

Updated 8 Jan 2024

Häagen-Dazs Customer Service Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

How to serve to serve the customer in polite way

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you want to work in this company?
  • Q3. What is your salary expectations?
  • Q4. How long you can work in this company?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. In how many languages can you communicate with customer?
  • Ans. 

    I can communicate with customers in multiple languages.

    • I am fluent in English, Spanish, and French.

    • I can also communicate in basic Mandarin and German.

    • I have experience using translation tools for other languages.

    • Being multilingual helps me cater to a diverse customer base.

  • Answered by AI
  • Q2. Are you able to handle customer's queries ?
  • Ans. 

    Yes, I am able to handle customer's queries.

    • I have experience in handling customer queries in my previous role as a customer service representative.

    • I am skilled in active listening and empathizing with customers to understand their concerns.

    • I am knowledgeable about the products/services offered and can provide accurate information to customers.

    • I am proficient in using customer service software and tools to efficiently ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About previous company
  • Ans. Very good company but growth is very slow
  • Answered by suraj kumar
  • Q2. Why you join hikvision
  • Ans. For be a part of MNC and growth
  • Answered by suraj kumar

Interview Preparation Tips

Interview preparation tips for other job seekers - Dressing
Retail knowledge
Cool attitude
Local first priority

I applied via LinkedIn and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What you know about Tyre calculations
  • Ans. 

    Tyre calculations involve determining the correct tyre size, load capacity, and inflation pressure for a vehicle.

    • Tyre calculations are important for ensuring safety and optimal performance of a vehicle.

    • Factors to consider include the vehicle's weight, the type of driving conditions, and the desired level of comfort.

    • Calculations may involve determining the correct tyre size, load capacity, and inflation pressure.

    • Incorre...

  • Answered by AI
  • Q2. What is thec current job profile
  • Q3. Briefly machine feasibility
Round 3 - HR 

(2 Questions)

  • Q1. General Knowledge bassed questions
  • Q2. Why you want to move

Interview Preparation Tips

Topics to prepare for Ralson Tyres Limited Senior Executive interview:
  • Tire technology
Interview preparation tips for other job seekers - To be strong technically & mentally.
Attitude must be high during interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Process of Team Building
  • Ans. 

    Team building is the process of creating a strong and cohesive team by fostering collaboration, communication, and trust among team members.

    • Encourage open communication and active listening among team members

    • Promote team bonding activities and events to build relationships

    • Set clear goals and expectations for the team to work towards

    • Provide opportunities for team members to collaborate on projects and tasks

    • Recognize and...

  • Answered by AI
  • Q2. Sales Techniques

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company to work, friendly staff

I applied via Walk-in and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Puzzles and mcq are the main focus

Round 3 - Technical 

(1 Question)

  • Q1. Data structure knowledge

Interview Preparation Tips

Topics to prepare for e-con Systems Software Developer interview:
  • C
  • C++
Interview preparation tips for other job seekers - Prepare well
Puzzles are must
Data structure knowledge would help
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Puzzles coding and hardware questions from my department as i was from ECE background

Round 2 - Technical 

(1 Question)

  • Q1. Question from circuit analysis
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. On core subject, logical questions
Round 2 - HR 

(1 Question)

  • Q1. About Bio, As per resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join in this company as intern.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic CPP questions
Round 3 - Coding Test 

Easy ones only like multi threading and arrays

Round 4 - One-on-one 

(1 Question)

  • Q1. Confidence check
Round 5 - HR 

(1 Question)

  • Q1. Normal stuff like previous experience and salary package
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Questions will be asked on previous company roles and responsibilities.
  • Q2. Depends upon previous experience.
Round 2 - Technical 

(2 Questions)

  • Q1. Basics on structure and finishings
  • Q2. Questions on structure and finishings

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for what u wrote in resume.

Häagen-Dazs Interview FAQs

How many rounds are there in Häagen-Dazs Customer Service Representative interview?
Häagen-Dazs interview process usually has 2 rounds. The most common rounds in the Häagen-Dazs interview process are Aptitude Test and One-on-one Round.

Tell us how to improve this page.

Häagen-Dazs Customer Service Representative Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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