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GXO Deskside Support Engineer Interview Questions, Process, and Tips

Updated 15 Sep 2022

GXO Deskside Support Engineer Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. What Is Active Directory?
  • Ans. 

    Active Directory is a directory service that stores information about network resources and enables centralized management.

    • Active Directory is a Microsoft technology used in Windows-based networks.

    • It provides a centralized database for managing and organizing network resources such as users, computers, and printers.

    • Active Directory uses a hierarchical structure with domains, trees, and forests.

    • It allows for authenticat...

  • Answered by AI
  • Q2. O365 Administrator do?
  • Ans. 

    An O365 Administrator manages and maintains the Office 365 environment for an organization.

    • Manages user accounts, licenses, and permissions

    • Configures and troubleshoots email, SharePoint, OneDrive, and Teams

    • Monitors and maintains security and compliance

    • Provides end-user support and training

    • Keeps up-to-date with new features and updates

  • Answered by AI
  • Q3. Distributed List, Dynamic List Shared Inboxes
  • Q4. Windows server password policy
  • Ans. 

    Windows server password policy is a set of rules that define the complexity and expiration of passwords.

    • Password length and complexity requirements

    • Password expiration and history

    • Account lockout policy

    • Enforcement of password policy through Group Policy

    • Examples: Minimum password length of 8 characters, requiring a combination of uppercase and lowercase letters, numbers, and special characters

    • Examples: Passwords must be c...

  • Answered by AI
  • Q5. What is service now Difference between Request Incidence change etc
  • Ans. 

    ServiceNow is a cloud-based IT service management platform that helps organizations manage digital workflows.

    • ServiceNow is used for IT service management, IT operations management, and IT business management

    • Request: A request is a service request made by a user, such as a request for a new laptop or software installation

    • Incident: An incident is an unplanned interruption to an IT service or reduction in the quality of a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is very good you will learn and earn good returns

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Group Discussion 

Discussion on the changes in tecehnology

Round 2 - Coding Test 

Test followed by the questions and scenario based questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Hacker Rank test with medium difficulty

Round 2 - Technical 

(1 Question)

  • Q1. Technical discussion mainly around system design, different architectures, problem solving and coding question may be asked.
Round 3 - Case Study 

A case study for a problem statement

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What are the components of DevOps?
  • Ans. 

    DevOps components include culture, automation, measurement, and sharing.

    • Culture: Encouraging collaboration and communication between development and operations teams.

    • Automation: Implementing tools for continuous integration, continuous delivery, and infrastructure as code.

    • Measurement: Monitoring and analyzing performance metrics to improve processes and identify areas for optimization.

    • Sharing: Facilitating knowledge sh...

  • Answered by AI
  • Q2. Tell us briefly regarding your previous projets and challenges
  • Ans. 

    I have worked on various projects involving automation, CI/CD pipelines, containerization, and infrastructure as code.

    • Implemented Jenkins pipelines for automating build, test, and deployment processes

    • Utilized Docker and Kubernetes for containerization and orchestration

    • Managed infrastructure using Terraform and Ansible

    • Addressed challenges related to scalability, performance optimization, and security

    • Collaborated with cr...

  • Answered by AI

Skills evaluated in this interview

I applied via Great learning and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude questions

Round 3 - HR 

(1 Question)

  • Q1. Basic HR interview questions, they also give you a scenario for which you have to draft a sample e-mail.
Round 4 - Technical 

(2 Questions)

  • Q1. This interview is with the Hiring manager. Basic questions about yourself , last job and role. They also give you some conditions and wish to hear your replies and how take it.
  • Q2. Basic Questions on the technology for which you have applied.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with your answers and genuinely agree/disagree to the conditions put to you.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is bios explain
  • Q2. Explain cloud service providers
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Dec 2024.

Round 1 - Aptitude Test 

There are30 multiple chocke quetsions

Round 2 - Technical 

(5 Questions)

  • Q1. What is troubleshooting
  • Ans. 

    Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.

    • Identifying the issue or problem

    • Gathering information and data related to the issue

    • Analyzing the information to determine the root cause

    • Developing and implementing a solution

    • Testing the solution to ensure it resolves the issue

  • Answered by AI
  • Q2. What is diagnosing
  • Ans. 

    Diagnosing is the process of identifying and determining the cause of a problem or issue.

    • Diagnosing involves gathering information about symptoms or issues.

    • It requires analyzing data and identifying patterns or potential causes.

    • Diagnostic tools and tests may be used to aid in the process.

    • Once a diagnosis is made, appropriate solutions or treatments can be implemented.

  • Answered by AI
  • Q3. What is email writing
  • Ans. 

    Email writing is the process of composing and sending electronic messages through email platforms.

    • Use a clear and concise subject line to summarize the email content

    • Address the recipient properly with a greeting

    • Organize the email content into paragraphs for easy readability

    • Use professional language and tone

    • Include a signature with contact information at the end

  • Answered by AI
  • Q4. What is java andu know it
  • Ans. 

    Java is a high-level programming language used for developing applications and software.

    • Java is platform-independent, meaning it can run on any device with a Java Virtual Machine (JVM)

    • It is object-oriented, allowing for modular and reusable code

    • Java is used in a wide range of applications, from web development to mobile apps

    • Examples: Android apps, web servers, enterprise applications

  • Answered by AI
  • Q5. What is sql how can
  • Ans. 

    SQL is a programming language used for managing and manipulating relational databases.

    • SQL stands for Structured Query Language

    • It is used to communicate with databases to perform tasks such as querying data, updating data, and creating databases

    • Common SQL commands include SELECT, INSERT, UPDATE, DELETE

    • Example: SELECT * FROM customers WHERE city = 'New York'

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview no need to panic questions can be well known
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mostly on reasoning and aptitude topics

Round 3 - Group Discussion 

General politics topics and great questioning

Round 4 - Technical 

(2 Questions)

  • Q1. About CICD, Jenkins, Docker
  • Q2. Kubernetes, Linux, and Containers
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Practise very well in advance with sample cases in mock sessions

Round 3 - Case Study 

Practise very well in advance with real cases with your friends

Round 4 - HR 

(2 Questions)

  • Q1. Friendly conversation with open perspective and consideration for your asks
  • Q2. Be ready to discuss your expectations in this round

Interview Preparation Tips

Interview preparation tips for other job seekers - research very well be authentic and curious during the process

I applied via Naukri.com and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Business analysis

Interview Preparation Tips

Interview preparation tips for other job seekers - Medium difficulty

GXO Interview FAQs

How many rounds are there in GXO Deskside Support Engineer interview?
GXO interview process usually has 1 rounds. The most common rounds in the GXO interview process are Technical.
What are the top questions asked in GXO Deskside Support Engineer interview?

Some of the top questions asked at the GXO Deskside Support Engineer interview -

  1. What Is Active Directo...read more
  2. What is service now Difference between Request Incidence change ...read more
  3. O365 Administrator ...read more

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GXO Deskside Support Engineer Reviews and Ratings

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3.0/5

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4.0

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4.0

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