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Gushwork Customer Success Manager Interview Questions and Answers

Updated 28 Feb 2025

Gushwork Customer Success Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Basic details about yourself and your previous job
Round 2 - One-on-one 

(1 Question)

  • Q1. One on one round with co founder
Round 3 - One-on-one 

(1 Question)

  • Q1. One on one round with hiring manager

Customer Success Manager Jobs at Gushwork

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Interview questions from similar companies

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. General questions like introduction?
  • Q2. Compensation current and expected?
  • Q3. Reason of leaving previous organization?
Round 2 - Behavioral 

(2 Questions)

  • Q1. Roles and Responsibilities handled earlier?
  • Q2. Toughest client handling situation?
  • Ans. 

    Dealing with a client who was unhappy with the product and demanded a refund.

    • Listened to the client's concerns and empathized with their frustration.

    • Reviewed the product's features and benefits to understand the client's expectations.

    • Offered alternative solutions to address the client's needs.

    • Negotiated a partial refund and provided additional support to ensure client satisfaction.

    • Followed up with the client to ensure ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Bikayi Customer Success Manager interview:
  • Customer Success
  • Account Management
  • Client Relationship Management
Interview preparation tips for other job seekers - Be confident enough. Ready to handle multiple responsibilities.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Internshala and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Assignment 

Was given an assignment abt the brand I had to handle

Round 2 - One-on-one 

(1 Question)

  • Q1. Was asked to explain my assignment

I applied via Indeed and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Work deck details Current Company Current CTC Expected CTC
Round 3 - Assignment 

Blog
Social media copies

Interview Preparation Tips

Interview preparation tips for other job seekers - Feel at ease
Very warm
Easy to go discussion
Have clear idea on your work profile

I was interviewed in May 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I sent my resume to the agency coordinator, after sometime she reverted back that my resume has been selected.

Round: Test
Experience: I was asked to write article on any two topics
Duration: 2 hours
Total Questions: 2

Round: HR Interview
Experience: The round started with the discussion with the HR, I was asked to speak on a topic for 5 minutes.

Round: Guesstimate Interview
Experience: I had an interview with the seniors who now lead me, we kind of had a discussion about the website for which I had to write, they asked me several questions on the different topics

I was interviewed before Jun 2016.

Interview Preparation Tips

Skills: Writing Skills
College Name: IMT-CDL

Interview Questionnaire 

1 Question

  • Q1. It was basically face to face interview where all about how I would work and how much I am active on social media was asked. How I can relate to what I write was asked

Interview Preparation Tips

Round: Test
Experience: I was asked to write articles and mail to the company. After which I had to be shortlisted for the next round
Duration: 4 hours
Total Questions: 2

Round: Test
Experience: Questions were asked regarding on which topics I can write articles and within what time.
Duration: 10 minutes
Total Questions: 3

Round: HR Interview
Experience: All about myself and why I am here

Round: Technical Interview
Experience: I answered what all knew about social media sites and how much I am active on them. How much I follow youtube and who all I follow on Instagram was asked.

College Name: Makhanlal Chaturvedi National University of Journalism and Communication
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Aug 2023.

Round 1 - Aptitude Test 

First there was aptitude round

Round 2 - Coding Test 

The coding question was average level

Round 3 - Technical 

(3 Questions)

  • Q1. Resumes and project related questions were asked
  • Q2. Explain you project
  • Q3. How to create external tab link
  • Ans. 

    To create an external tab link, use HTML anchor tag with target attribute set to _blank.

    • Use <a> tag in HTML with href attribute pointing to the external link

    • Set the target attribute of the <a> tag to _blank to open the link in a new tab

    • Example: <a href='https://www.example.com' target='_blank'>External Link</a>

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare your resume well and focus on basics

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Software testing and coding related questions

Round 2 - Coding Test 

Programming test coding

Round 3 - Technical 

(7 Questions)

  • Q1. Myself intro HR subject question with answer
  • Q2. Subject related questions
  • Q3. What is types software testing
  • Ans. 

    Types of software testing include unit testing, integration testing, system testing, and acceptance testing.

    • Unit testing focuses on testing individual components or modules of the software.

    • Integration testing involves testing how different modules work together.

    • System testing checks the entire system as a whole.

    • Acceptance testing ensures that the software meets the requirements of the end users.

  • Answered by AI
  • Q4. What is unit testing
  • Ans. 

    Unit testing is a software testing method where individual units or components of a software are tested in isolation.

    • Unit testing helps in identifying bugs early in the development process.

    • It ensures that each unit of code is working as expected.

    • Unit tests are automated and can be run frequently to catch regressions.

    • Mocking and stubbing are often used in unit testing to isolate the unit being tested.

    • Example: Testing a ...

  • Answered by AI
  • Q5. What is integration testing
  • Ans. 

    Integration testing is testing the interactions between different components/modules of a software system.

    • Tests how well different parts of the system work together

    • Ensures that data flows correctly between components

    • Identifies any issues with communication or data transfer

    • Examples: testing API integrations, testing database connections

  • Answered by AI
  • Q6. What is types of software testing
  • Ans. 

    Types of software testing include unit testing, integration testing, system testing, and acceptance testing.

    • Unit testing focuses on testing individual components or modules of the software.

    • Integration testing involves testing the interactions between different components/modules.

    • System testing tests the entire system as a whole.

    • Acceptance testing is performed to validate if the software meets the requirements of the st

  • Answered by AI
  • Q7.  What is integration testing
  • Ans. 

    Integration testing is testing the interactions between different components or systems to ensure they work together correctly.

    • Integration testing verifies that different modules or components of a software work together as expected.

    • It focuses on testing the interfaces and interactions between components.

    • Examples include testing the integration between a front-end user interface and a back-end database, or between diff

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

HackerRank Test, basic questions related to the profile.

Round 2 - Technical 

(1 Question)

  • Q1. Coding Interview with the team manager
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Gushwork Interview FAQs

How many rounds are there in Gushwork Customer Success Manager interview?
Gushwork interview process usually has 3 rounds. The most common rounds in the Gushwork interview process are One-on-one Round and HR.
How to prepare for Gushwork Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Gushwork. The most common topics and skills that interviewers at Gushwork expect are B2B Sales, Continuous Improvement, Digital Marketing, Google Analytics and Marketing Analytics.

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Gushwork Customer Success Manager Interview Process

based on 2 interviews

Interview experience

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Gushwork Customer Success Manager Reviews and Ratings

based on 2 reviews

4.5/5

Rating in categories

4.5

Skill development

4.0

Work-life balance

4.5

Salary

5.0

Job security

4.5

Company culture

5.0

Promotions

4.0

Work satisfaction

Explore 2 Reviews and Ratings
Customer Success Manager

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

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