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GUS Education India Senior Customer Service Executive Interview Questions and Answers

Updated 18 Jul 2024

GUS Education India Senior Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
  • Q2. If there any gaps in career then please explain ?
  • Q3. Why you are leaving your current organization?
  • Q4. Are you ok with night shifts?

Interview questions from similar companies

I applied via Indeed and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked to inform about my role in my previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself don't over do that you know everything

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare sales related questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where do you want to see yourself in next 5years
  • Q2. Why work from home
  • Q3. Only 2 questions was asked
  • Q4. Previous work experiences
  • Q5. How will you manage your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy
Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. Share details of your previous job.
  • Q3. What is your family background?
  • Q4. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - keep real and be confidence.
your positive attitude is more important in your interview

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. HR asked me about myself, why I am applying for this role?
  • Q2. He had given me a situation to sell a phone charger to me to test my convincing skills...

Interview Preparation Tips

Interview preparation tips for other job seekers - Advice is to give interview with proper energy and confidence while speaking....They want more energetic person not dull person.

I applied via LinkedIn and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. When will you able to join the firm?

Interview Preparation Tips

Interview preparation tips for other job seekers - You shouldn't directly communicate the timeline rather convince that you can join the firm but it will take few weeks time.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Basic questions , about your self, qualification , skills about sales
  • Q2. Tell me what u know about sales?
  • Ans. 

    Sales is the process of selling products or services to customers by identifying their needs and providing solutions.

    • Sales involves building relationships with customers

    • It requires understanding the customer's needs and providing solutions

    • It involves effective communication and negotiation skills

    • Sales can be done through various channels such as face-to-face, phone, email, etc.

    • Sales is important for the growth and succ...

  • Answered by AI
  • Q3. R u flexible with targets given by company

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic.. just give your answer confidently.. elaborate your skills knowledge that you have good luck

I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Technical screening, introduction, about job interest,and birth place
  • Q2. About education,higher qualification, backlogs and certification
  • Q3. Abou job interest and experience, projects I have done
  • Q4. Next one is my birthplace,and about my marriatal status
  • Q5. Phone screening and my name and my experience About job

Interview Preparation Tips

Topics to prepare for BYJU'S Sales Executive interview:
  • Self introduction
  • Communication Skills
  • Learning process
Interview preparation tips for other job seekers - Market yourself
Apply even if you are not fully qualified
Use informational interviews to network
Know yourself
Pump yourself up and stay positive

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work in sales?
  • Ans. 

    I am passionate about building relationships and helping people find solutions to their problems.

    • I enjoy the challenge of meeting and exceeding sales targets

    • I am a good communicator and enjoy interacting with people

    • I am motivated by the opportunity to help customers find the right product or service for their needs

    • I am excited about the potential for growth and advancement in a sales career

    • For example, in my previous r...

  • Answered by AI

Interview Preparation Tips

What is your professional and academic background?At the time of the interview, I had 0 Years (fresher) of experience. My academic qualification is BBA from Kirodimal college.Byjus interview Rounds:Round 1
Round type - Hr round
Round description -
Telephonic round
Byjus interview Preparation:What tips would you give to other job seekers? - Be confidentWhat was the final outcome of your interview?Awaiting Outcome
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GUS Education India Interview FAQs

How many rounds are there in GUS Education India Senior Customer Service Executive interview?
GUS Education India interview process usually has 1 rounds. The most common rounds in the GUS Education India interview process are One-on-one Round.

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GUS Education India Senior Customer Service Executive Interview Process

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Interview experience

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Excellent
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₹5 L/yr - ₹5.4 L/yr
42% more than the average Senior Customer Service Executive Salary in India
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