Gulermak Heavy Industries Construction & Contracting Co Project Quality Lead Interview Questions and Answers

Q1. HR round- Mr. X called me in the evening and asked me if I am interested for interview on ….. date . I went for interview on scheduled date and time.
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Q1. Technical round- There was a panel of 3 members. Technical head+Quality Head+Coordinator They asked many technical questions.
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Q1. I gave interview on Saturday and got a call from HR on Monday morning He told me ur selected and discussed salary and few more things.
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Q1. 1. What is your current role 2. Industry details
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There were about 60 questions . 30 technical and 30 apptitude

They gave us a topic and we were told to discuss on it

Q1. About my projects
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Q2. Technical questions
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Q1. Basic questions and scenario based questions
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Q1. About previous job experiences and personality test
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Q1. Basic HR questions
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Q1. Self Introduction and Experience
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Q2. Technical questions about software coding
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Q1. How to manage export customer ?
Ans. 
Export customers can be managed by establishing clear communication channels, understanding their needs, providing excellent customer service, and ensuring timely delivery of products.
• Establish clear communication channels to address any concerns or issues promptly

• Understand the specific needs and requirements of export customers

• Provide excellent customer service to build strong relationships and trust

• Ensure timely del...read more
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Q2. How to manage CFT & Team ?
Ans. 
To manage CFT & Team effectively, establish clear goals, communicate openly, delegate tasks, provide support, and foster collaboration.
• Establish clear goals and expectations for the CFT and team

• Communicate openly and regularly with team members and CFT

• Delegate tasks based on team members' strengths and expertise

• Provide support and resources to help team members succeed

• Foster collaboration and teamwork among team member...read more
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Q3. How motivate people during PMC ?
Ans. 
Motivating people during PMC involves clear communication, setting achievable goals, providing support, recognizing achievements, and fostering a positive work environment.
• Communicate clearly about the goals and expectations for the project.

• Set achievable and realistic goals to keep team members motivated.

• Provide support and resources to help team members succeed.

• Recognize and reward achievements to boost morale.

• Foster...read more
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Q4. What are the challenges faced in your work in present company and how you overcome?
Ans. 
Challenges faced in current role include lack of resources and outdated systems. Overcome by implementing process improvements and training.
• Lack of resources such as budget constraints and limited staff

• Outdated systems causing inefficiencies and errors

• Implemented process improvements to streamline operations

• Provided training to staff to enhance skills and knowledge
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Q5. What are the Quality tools your familiar and give with example how you solve the problem ?
Ans. 
I am familiar with tools such as Pareto charts, fishbone diagrams, and control charts to solve quality problems.
• Pareto chart: Used to identify the most significant factors contributing to a problem. For example, I used a Pareto chart to determine that 80% of defects were caused by 20% of the issues.

• Fishbone diagram: Helps to visualize all possible causes of a problem. I used a fishbone diagram to identify root causes o...read more
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Q6. How you are rating your self in QMS (scale is 10)
Ans. 
I rate myself 9 in QMS as I have extensive experience implementing and maintaining quality management systems.
• Extensive experience in implementing and maintaining QMS

• Strong knowledge of quality standards and regulations

• Proven track record of improving processes and driving continuous improvement

• Effective communication and leadership skills in quality management
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Q7. How you control the process, give few example
Ans. 
I control the process by implementing quality control measures, conducting regular audits, and analyzing data for continuous improvement.
• Implementing quality control measures such as standard operating procedures and work instructions

• Conducting regular audits to ensure compliance with quality standards

• Analyzing data from process metrics to identify areas for improvement

• Implementing corrective and preventive actions bas
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Q8. How you are handling customer inspection? If customer found the defect how you manage, how you are going to take action to avoid repetition
Ans. 
Handling customer inspection involves prompt action on defects found, implementing corrective measures, and preventing recurrence.
• Promptly address customer concerns and investigate the root cause of the defect

• Implement corrective actions to resolve the issue and prevent recurrence

• Communicate with the customer regarding the actions taken and ensure satisfaction

• Conduct internal audits to identify potential areas of impro...read more
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Q1. Team size handling
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Q2. Team management
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Q3. How you give training to your subardinators
Ans. 
I provide training to my subordinates through a combination of hands-on workshops, online courses, and one-on-one coaching sessions.
• Organize workshops to teach new skills and techniques

• Utilize online courses for self-paced learning

• Provide one-on-one coaching sessions for personalized guidance

• Encourage participation in external training programs or conferences

• Regularly assess training needs and adjust programs according
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Q4. Salary negotiation
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Q5. How quickly you can join
Ans. 
I can join within two weeks of receiving an offer.
• I have a two-week notice period at my current job.

• I am prepared to start as soon as possible after accepting the offer.

• I have already completed any necessary background checks or paperwork.

• I am eager to begin contributing to the team and making a positive impact.
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Q6. Internal mobility
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Q1. On ITSM and PMO related questions.
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