GRIL Executive Manager Interview Questions and Answers

Q1. Questions around majorly about previous Job roles and responsibilities
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Q2. Questions about stakeholder Management and people Management
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Q3. Importance of Reconciliations and Controls
Ans. 
Reconciliations and controls are crucial for ensuring accuracy and preventing fraud.
• Reconciliations help identify discrepancies between different sets of data, such as bank statements and accounting records.

• Controls are measures put in place to prevent errors and fraud, such as segregation of duties and approval processes.

• Without reconciliations and controls, there is a higher risk of financial misstatements and fraudu...read more
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Q1. Expectation setup on New job profile
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Q2. All questions Leadership quality related
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Q3. Informed about Job and work culture
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Q1. Tell me about yourself.
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Q2. What makes you the ideal candidate for this position?
Ans. 
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
• Extensive experience in customer service roles

• Excellent communication skills

• Strong problem-solving abilities

• Passion for helping customers

• Proven track record of resolving customer issues efficiently
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Q1. They will Voice test
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Q1. Tell me about your self, what are languages you know, what do you know about phone pe
Ans. 
I am fluent in English, Hindi, and Spanish. I have knowledge about PhonePe's services and features.
• Fluent in English, Hindi, and Spanish

• Knowledge about PhonePe's services and features

• Experience in customer service roles
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Q1. They will check our typing test
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Q1. Introduction tell me about yourself
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Q2. Is a topic provided for you to speak on during the communication assessment?
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Amcat test was conducted

Q1. Tell me About company
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Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated

Q1. I can when in this companey
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Q2. When apprament letter
Ans. 
The question seems to be asking about the timing of an appointment letter.
• An appointment letter is typically sent out before a scheduled meeting or interview.

• It is important to confirm the timing and details mentioned in the appointment letter.

• If the appointment letter is not received on time, it is advisable to follow up with the sender.
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Q3. Monday i can jain in this companey
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Q1. Tell me about your self.
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Q2. Why want to join this job.
Ans. 
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
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Q3. What is your weakness and strength?
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My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
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Q4. What are your career goals?
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Q5. Tell me about your family background
Ans. 
A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
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Customer handling, Customer service, honest work

Q1. What are the purpose of customer handling and lead generation
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Q2. How to solve the customer service problems
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