Google Pay Operation Anlysts Interview Questions and Answers

Q1. Roles and responsibility
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Q2. Yesterday routine
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Q3. How you handle pressure
Ans. 
I thrive under pressure by staying organized, prioritizing tasks, and maintaining a positive attitude.
• Stay organized by creating to-do lists and setting deadlines

• Prioritize tasks based on importance and urgency

• Maintain a positive attitude by focusing on solutions rather than problems

• Practice stress-relieving techniques such as deep breathing or taking short breaks

• Seek support from colleagues or mentors when needed
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Q4. How you manage irate client or user
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I address their concerns calmly, listen actively, empathize, apologize if necessary, offer solutions, and follow up to ensure satisfaction.
• Remain calm and composed

• Listen actively to understand their concerns

• Empathize with their situation

• Apologize if necessary, even if it's not your fault

• Offer solutions or alternatives to resolve the issue

• Follow up to ensure their satisfaction
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Q5. Paytm full form
Ans. 
Paytm stands for Pay Through Mobile.
• Paytm is a digital payment platform in India.

• It allows users to make payments, recharge their mobile phones, book flights, and more.

• Paytm was founded in 2010 by Vijay Shekhar Sharma.

• The full form of Paytm is Pay Through Mobile.
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Q6. What is cell in excel
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A cell in Excel is a rectangular box where you can enter data, perform calculations, and store information.
• Cells are identified by a combination of a letter and a number, such as A1 or B2.

• You can enter text, numbers, formulas, and functions into cells.

• Cells can be formatted to change the appearance of the data they contain.

• Cells can be used to create tables, charts, and graphs in Excel.
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Q1. What are you previous company
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Q1. Star method in daily office issue
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The STAR method is a structured approach to answering behavioral interview questions by outlining the Situation, Task, Action, and Result.
• Situation: Describe the context or background of the issue you faced in the office.

• Task: Explain the specific task or goal you needed to accomplish.

• Action: Detail the actions you took to address the issue.

• Result: Share the outcome of your actions and any lessons learned.

• Example: Situ...read more
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Q2. Fishbone mathod and it's usage in Progress
Ans. 
Fishbone method, also known as Ishikawa diagram, is a visual tool used to analyze root causes of a problem.
• Fishbone method helps identify potential causes of a problem by categorizing them into different branches on a diagram.

• It is commonly used in operations management to improve processes and identify areas for improvement.

• Example: If a manufacturing process is experiencing delays, the Fishbone method can help identi...read more
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Q3. Sanctioned country as per UK her majesty
Ans. 
Sanctioned countries by UK her majesty are those subject to restrictions or penalties.
• Sanctioned countries are those that have been deemed to pose a threat to international peace and security.

• These countries may face restrictions on trade, financial transactions, or travel.

• Examples of sanctioned countries include North Korea, Iran, and Syria.
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Q1. Aml and it's necessary preparations for a Compliance officer
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Q2. Kyc and the latest updates
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KYC (Know Your Customer) is a process used by financial institutions to verify the identity of their clients and assess potential risks of illegal intentions.
• KYC is a regulatory requirement for financial institutions to prevent money laundering and terrorist financing.

• The latest updates in KYC include the use of advanced technology such as biometric verification and digital identity verification.

• KYC processes may vary ...read more
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A task that someone in authority has asked you to do

A pre-employment test that measures an individual's ability to work in a banking environment.

Q1. How do you Manage Conflict.
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Q2. What Technology Stack you have worked on? Explain in detail any recent Project you have delivered.
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Q3. How Does a Cisco ASA Failover work? What steps will you take to Troubleshoot AWS connectivty issue from on-prem
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Q1. Background asked
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Online shopping experience

Q1. Do you have online shopping experience? And what best did u find through online shopping ?
Ans. Yes i have multiple online shopping experience through Amazon Flipcart and depends on my order the quality differs .
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