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Good Health Company Customer Delight Manager Interview Questions and Answers

Updated 1 Dec 2023

Good Health Company Customer Delight Manager Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What will you do if a customer is unhappy of the service?
  • Ans. 

    I will listen to the customer's concerns, apologize for any inconvenience caused, and take immediate action to resolve the issue.

    • Listen attentively to the customer's complaint

    • Apologize sincerely for any inconvenience caused

    • Ask probing questions to understand the root cause of the issue

    • Take immediate action to resolve the problem

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What will you do if customer wants to quit his purchase?
  • Ans. 

    If a customer wants to quit his purchase, I would empathize with their concerns, understand the reason behind their decision, and offer appropriate solutions to address their concerns.

    • Listen attentively to the customer's concerns and reasons for wanting to quit the purchase.

    • Empathize with the customer and acknowledge their frustrations or dissatisfaction.

    • Offer alternative solutions or options that may address the custo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a serious company, they are simply wasting people's time by calling them to interview and then not sharing any update.

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. How to management risk in the project
  • Q2. Master data management, Resource attrition

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your answer in very bold manar

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Assignment 
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was the problem you have solved for business
  • Q2. What is the Methodology you have used to solve the business problem
  • Ans. 

    I have used a combination of Agile and Lean Six Sigma methodologies to solve the business problem.

    • Started with defining the problem statement and identifying the root cause

    • Used Lean Six Sigma tools like process mapping, fishbone diagram, and statistical analysis to identify areas of improvement

    • Implemented changes using Agile methodology with iterative sprints and continuous feedback

    • Monitored progress using metrics and ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Senior Manager interview:
  • Six Sigma Black Belt
Interview preparation tips for other job seekers - Explain your completed assignment end to end with good story telling skills

I applied via Naukri.com and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions related to the Role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for the interview with all the latest updates in the market related to roles and position . Showcase your skills as per role requirement. Be patient and polite during interview.
Due to covid, the job market seem to be opened however most of the recruiters are looking for this who can join immediately. Update your availability status accordingly.

I applied via Other and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why r u preferring your goals to to dreams

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't have any experience

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About medical device compliance

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice and they asked specific questions only

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My job will be Fixed salary on her

Interview Preparation Tips

Interview preparation tips for other job seekers - When the Job giver has the Knowledge and understand the problem of other's,the same person can give a Job on the truth and honesty of the human being

Interview Questionnaire 

1 Question

  • Q1. I worked there and writing from my experience on what kind of questions were asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the JD carefully and prepare not only your CV but also the answers accordingly. Most of the questions would be asked from JD.
Check who the client is, for Europe and North America clients, the questions are more client management and technical. For Middle east, more about how to manage in less money.

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about 2 challenges you faced and how you overcame them
  • Q2. What are your weaknesses
  • Q3. Where do you see yourself 5 years from now?

Interview Preparation Tips

Interview preparation tips for other job seekers - Key is to understand is that for generic questions, there are no right or wrong answers. Questions like - where do you see yourself in 5 years, your strengths and weaknesses, why do you want to relocate etc are questions which are used to strengthen or weaken the perception about you. Be prepared, do not fret, or worry post the interview if you have given the right answer or not as there is no right answer. however it helps to be prepared to questions of this nature so that you can provide a better response.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Nothing critical. Just your experience and projects handled

Interview Preparation Tips

Interview preparation tips for other job seekers - They are desperate for resources so they dont care about your skills. Basic communication and some experience will get you an offer.

Good Health Company Interview FAQs

How many rounds are there in Good Health Company Customer Delight Manager interview?
Good Health Company interview process usually has 3 rounds. The most common rounds in the Good Health Company interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Good Health Company Customer Delight Manager interview?

Some of the top questions asked at the Good Health Company Customer Delight Manager interview -

  1. What will you do if a customer is unhappy of the servi...read more
  2. What will you do if customer wants to quit his purcha...read more

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Good Health Company Customer Delight Manager Interview Process

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