Golden Tulip Hotels Front Office Assistant Interview Questions and Answers

HR team would ask about you in front of the group and ask you to tell about the person sitting next to you on either right or left side.

Q1. In on e on one interview can ask you about your experience. If fresher they wil ask about the reason you chose the department.
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Q1. The last round is with the main guy, who is a General manager or Front Office manager
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Q1. Tell me about your self ?
Ans. My name is Shivani pawar. And I am 18 years old. I am from betul but I live in pithampur at Indore . I have completed my primary education from government primary school Multai & I did my secondry education from government girls higher secondary school betma. My father's name is mr. Sunil pawar he is a servicemen. & My mother's name is mrs. rajkumari pawar she is a housewife & I have 2 siblings & if I talk about my hob...read more
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Q2. Why you want to do work with our company ?
Ans. I want to work in the hospitality sector because I want to use my skills to make a positive difference in people's lives and experiences I have patience and good communication problem-solving and customer service skills
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Q3. What are your skills ?
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Q4. Tell me about your strength ?
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Q5. Why do you want front office ?
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Q1. Expansion of abbreviation ARR
Ans. 
ARR stands for Average Room Rate.
• ARR is a commonly used abbreviation in the hospitality industry.

• It refers to the average price at which rooms are sold in a hotel.

• ARR is calculated by dividing the total room revenue by the number of rooms sold.

• For example, if a hotel generates $10,000 in room revenue and sells 100 rooms, the ARR would be $100.
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Q2. Expansion of abbreviation RevPAR
Ans. 
RevPAR stands for Revenue Per Available Room.
• RevPAR is a key performance metric used in the hotel industry.

• It is calculated by dividing a hotel's total room revenue by the number of available rooms.

• RevPAR helps hotels measure their financial performance and occupancy levels.

• It is often used to compare the performance of different hotels or track performance over time.

• For example, if a hotel has 100 rooms and generates ...read more
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Q1. Introduction, why should we hire you?
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Interview with FOM regarding front office

Interview with GM and hr

Q1. Introduce yourself
Ans. 
I am a dedicated and experienced Front Office Executive with a strong background in customer service and administrative tasks.
• I have X years of experience in managing front office operations

• Skilled in handling customer inquiries and resolving issues efficiently

• Proficient in using office software and managing appointments

• Strong communication and interpersonal skills

• Ability to multitask and prioritize tasks effectively
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Q2. What have you learnt from previous organization?
Ans. 
I have learnt effective communication, time management, and problem-solving skills from my previous organization.
• Effective communication with clients and colleagues

• Time management to prioritize tasks and meet deadlines

• Problem-solving skills to handle challenging situations

• Adaptability to different work environments and team dynamics
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Q1. Tell about your. Self and
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Q2. Where did work experience and about the work poistion salary
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Q1. Can you provide additional information about yourself that is not included in your CV?
Ans. 
I am a passionate traveler and have visited over 20 countries.
• Passionate traveler

• Visited over 20 countries

• Enjoy experiencing different cultures
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Q2. What is your family background?
Ans. 
My family background is diverse and includes a mix of professions and cultural backgrounds.
• My family consists of individuals from various professions such as doctors, teachers, engineers, and business owners.

• We come from different cultural backgrounds including Indian, Chinese, and American.

• Family gatherings are always a mix of different languages, cuisines, and traditions.

• Growing up in such a diverse family has taught...read more
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Q3. Why do you want to join Front office?
Ans. 
I want to join Front office because I enjoy interacting with people, organizing tasks, and providing excellent customer service.
• Enjoy interacting with people

• Organizing tasks efficiently

• Providing excellent customer service

• Opportunity to learn and grow in a dynamic environment
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Q4. Your strength and weakness?
Ans. 
My strength is my attention to detail and my weakness is my tendency to overthink.
• Strength: Attention to detail - I always ensure that tasks are completed accurately and thoroughly.

• Weakness: Overthinking - I sometimes spend too much time analyzing situations and decisions.

• Example: In my previous role, my attention to detail helped me catch errors before they became bigger issues. However, my tendency to overthink somet
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