Golden Star Facilities and Services Interview Questions, Process, and Tips

Housekeeping is responsible for maintaining cleanliness and orderliness in various areas of a facility.

• Cleaning and sanitizing rooms, bathrooms, and common areas

• Changing bed linens and replenishing amenities

• Dusting and polishing furniture and fixtures

• Vacuuming and mopping floors

• Removing trash and recycling

• Inspecting and reporting any maintenance issues

• Stocking and organizing supplies

• Ensuring compliance with safety and ...read more

Furniture polish is commonly used for furniture cleaning and polishing.

• Furniture polish is a chemical solution used to clean and polish furniture surfaces.

• It helps to remove dirt, dust, and grime from the furniture surface.

• It also helps to protect the furniture surface from scratches and other damages.

• Common furniture polish brands include Pledge, Old English, and Murphy's Oil Soap.

• It is important to read the label and...read more

There are various colors of duster code available.

• The colors of duster code may vary depending on the manufacturer.

• Some common colors include blue, green, yellow, and red.

• Different colors may be used for different areas or tasks to prevent cross-contamination.

The skill required for customer satisfaction in housekeeping is attention to detail and effective communication.

• Attention to detail ensures that all cleaning tasks are completed to a high standard.

• Effective communication allows housekeeping staff to understand and meet the specific needs and preferences of each customer.

• Being responsive and proactive in addressing customer concerns or requests.

• Maintaining a positive an...read more