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Global Solutions Back Office Executive Interview Questions and Answers

Updated 18 Nov 2020

Global Solutions Back Office Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Asked For Money

Interview Preparation Tips

Interview preparation tips for other job seekers - Bad Experience

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Assignment 

Please allow me some time to complete the project for the assignment.

Round 2 - Group Discussion 

First, we will understand all the group members, then we will comprehend the tasks, and after that, we will determine who is best suited for which task and who excels in what areas.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Sales Executive interview:
  • Sales
  • Data entry
  • Baise acount
  • Canva
  • Social Media
  • Photography
  • Photo Editing
  • MS Office
  • Excel
Interview preparation tips for other job seekers - I, Priyank Dwivedi, will work with integrity and diligence, and I will strive to share the full extent of my experience with all of you.

Interview Questionnaire 

1 Question

  • Q1. How can i bring more sellers to amazon for selling their services
  • Ans. 

    To bring more sellers to Amazon, focus on building a strong reputation, offering competitive pricing, and providing excellent customer service.

    • Offer competitive pricing to attract sellers

    • Build a strong reputation through positive reviews and testimonials

    • Provide excellent customer service to retain sellers and attract new ones

    • Offer incentives such as free shipping or promotional deals to entice sellers to join

    • Utilize so...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - brush up your basics , prepare yourself as per the job role

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve communication through various channels like phone, email, chat, or social media

  • Answered by AI
Round 3 - Aptitude Test 

What is customer sapoot executive

Round 4 - Technical 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • They handle customer queries and complaints through various channels such as phone, email, or chat.

    • They ensure customer satisfaction by resolving issues and providing solutions.

    • They may also provide product or service information, process orders, and handle returns or refunds.

    • They need to have...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve handling customer calls, emails, or chats

    • Requires excellent communication and problem-solving skills

  • Answered by AI
Round 6 - Group Discussion 

What is customer sapoot executive

Round 7 - Assignment 

What is customer sapoot executive

Round 8 - Case Study 

What is customer sapoot executive

Round 9 - Group Discussion 

What is customer sapoot executive

Round 10 - Coding Test 

What is customer sapoot executive

Round 11 - Case Study 

What is customer sapoot executive

Round 12 - Assignment 

What is customer sapoot executive

Round 13 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, technical support specialist, customer service agent

  • Answered by AI
Round 14 - Coding Test 

What is customer sapoot 6

Round 15 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides information about products or services

    • Assists customers in placing orders or making payments

    • Maintains customer records and follows up on their issues

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. E-commerce work related
  • Q2. E-commerce and WMS
  • Q3. WMS @ 123 xyz companies
Round 2 - Group Discussion 

It's getting good knowledge from others also

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep going never stop your learning
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

90 min, Test Gorilla

Round 2 - Technical 

(2 Questions)

  • Q1. Understanding of skills and work experience
  • Q2. Scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through the JD in details, Understand the company, Review website, well prepared for real exercise based on Daily task.
Interview experience
2
Poor
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Your strength and Weaknesses
  • Ans. 

    I excel in communication and empathy, but I sometimes struggle with time management under pressure.

    • Strength: Excellent communication skills - I can clearly convey information and actively listen to customer needs.

    • Example: In my previous role, I resolved a complex issue for a customer by patiently listening and providing step-by-step guidance.

    • Weakness: Time management - I occasionally find it challenging to prioritize t...

  • Answered by AI
  • Q2. Previous experience in customer support
  • Ans. 

    I have over three years of experience in customer support, focusing on resolving issues and enhancing customer satisfaction.

    • Handled customer inquiries via phone and email, achieving a 95% satisfaction rate.

    • Resolved complex issues by collaborating with technical teams, reducing resolution time by 30%.

    • Trained new team members on customer service protocols, improving team efficiency.

    • Implemented feedback mechanisms to gath...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is you name
  • Q2. National.id number
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussing about a topic with in a group

Round 2 - One-on-one 

(3 Questions)

  • Q1. By qualifying one round and entering to the other round
  • Q2. Answering the questions
  • Q3. After attending a round the qualified candidate are selected for the other round

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls avoid unnecessary web sites about Amazon so many are diverted

Global Solutions Interview FAQs

How to prepare for Global Solutions Back Office Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Global Solutions. The most common topics and skills that interviewers at Global Solutions expect are Back Office, Data Entry, Computer Operating, Backend and Calling.

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