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GigIndia Customer Service Executive Interview Questions and Answers
GigIndia Customer Service Executive Interview Experiences
1 interview found
Anonymous
I applied via Other and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What was the best way to convence customers?
- Ans.
The best way to convince customers is by understanding their needs, providing excellent service, and building trust.
Listen actively to customers and understand their needs
Offer personalized solutions and recommendations
Provide excellent customer service and exceed expectations
Build trust through transparency and honesty
Demonstrate product knowledge and expertise
Handle objections effectively and address concerns
Follow u
Interview Preparation Tips
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I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Introduction about your self,
- Q2. Job experience , time , year
Selected
I was interviewed in Dec 2023.
(2 Questions)
- Q1. Self Introduction
- Q2. Responsibility in last organization
(3 Questions)
- Q1. Self Introduction
- Q2. Mock call test through phone
- Q3. Responsibility in last organization
Interview Preparation Tips
(1 Question)
- Q1. General questions about you
(1 Question)
- Q1. General questions about the company
(1 Question)
- Q1. Department lead will take a interview
(1 Question)
- Q1. Department manager will take a interview
(1 Question)
- Q1. Department head take interview
(1 Question)
- Q1. Management level interview
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to be in sales
- Q2. Where so you see yourself
(1 Question)
- Q1. What is sales and how is it done
- Ans.
Sales is the process of selling products or services to customers in exchange for money.
Identify potential customers
Understand customer needs and preferences
Present products or services in a compelling way
Handle objections and negotiate terms
Close the sale and follow up with customers
Build relationships for repeat business
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Tell me about yourself.
Interview Preparation Tips
(2 Questions)
- Q1. Introduce your self
- Q2. Just tell me about customer ?
- Ans.
Customers are individuals or businesses who purchase goods or services from a company.
Customers are the lifeblood of any business, as they provide revenue and feedback.
Building strong relationships with customers is crucial for long-term success.
Customer satisfaction is key to retaining customers and attracting new ones.
Examples: A customer may be an individual buying a product from an online store, or a business signi
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Q2. Experience required
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Introduction about your self,
- Q2. Job experience , time , year
(2 Questions)
- Q1. Introduce your self
- Q2. Just tell me about customer ?
- Ans.
Customers are individuals or businesses who purchase goods or services from a company.
Customers are the lifeblood of any business, as they provide revenue and feedback.
Building strong relationships with customers is crucial for long-term success.
Customer satisfaction is key to retaining customers and attracting new ones.
Examples: A customer may be an individual buying a product from an online store, or a business signi
Interview Preparation Tips
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GigIndia Customer Service Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Telecaller
17
salaries
|  ₹0.9 L/yr - ₹4 L/yr |
|
Telecalling Executive
14
salaries
| ₹0.7 L/yr - ₹3 L/yr |
|
Team Lead
8
salaries
| ₹1.2 L/yr - ₹3 L/yr |
|
Operations Manager
8
salaries
| ₹4.2 L/yr - ₹6 L/yr |
|
Tele Sales Executive
7
salaries
| ₹1 L/yr - ₹2.5 L/yr |
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