Gayatri Industries Tellecaller Executive Interview Questions and Answers

Yes, I have previous experience in customer service roles.

• Worked as a customer service representative for XYZ Company for 2 years

• Handled inbound and outbound calls, resolving customer queries and issues

• Received positive feedback from customers for my excellent communication skills

As a telemarketer, my work involves making phone calls to potential customers to promote products or services, generate leads, and set appointments.

• Making outbound calls to potential customers

• Promoting products or services

• Generating leads

• Setting appointments

• Handling customer inquiries and objections

• Maintaining call records and updating databases

I have a Bachelor's degree in Business Administration from XYZ University.

• Bachelor's degree in Business Administration

• Graduated from XYZ University

• Specialized in Marketing

• Completed courses in Sales and Communication

Yes, I have knowledge of computers including basic software applications and troubleshooting skills.

• Proficient in using Microsoft Office Suite

• Familiar with troubleshooting common computer issues

• Basic knowledge of hardware components and software installation

• Experience with CRM software like Salesforce

Yes, I have experience in handling customers and dealers effectively.

• I have previous experience in customer service roles where I successfully managed customer inquiries and issues.

• I have also worked with dealers to negotiate contracts and resolve any disputes.

• I am skilled in communication and problem-solving, which are essential for dealing with customers and dealers.