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Frootle Customer Support Associate Interview Questions and Answers
Frootle Customer Support Associate Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(3 Questions)
- Q1. About past Experience
- Ans. I have experience in marketing dealing in vendors to promote my products
- Q2. How to handle coustmers
- Ans.
Handle customers with patience, empathy, and effective communication.
Listen actively to understand customer concerns
Show empathy and understanding towards their situation
Communicate clearly and professionally
Offer solutions or escalate to higher support if needed
Follow up to ensure customer satisfaction
- Q3. Simple genuine for product not blame the coustmer & 1st trust with me & coustmer
Interview Preparation Tips
Interview questions from similar companies
Interview Questionnaire
2 Questions
- Q1. What is you profession
- Ans.
I am a Senior Associate in the field of finance, specializing in investment management.
I have expertise in analyzing financial data and making investment recommendations.
I work closely with clients to understand their financial goals and risk tolerance.
I monitor market trends and economic indicators to make informed investment decisions.
I have experience in portfolio management and asset allocation.
I may hold certifica...
- Q2. What is your ambition
- Ans.
My ambition is to become a respected leader in my field, making a positive impact through innovative solutions and mentorship.
To continuously learn and grow in my role
To lead and inspire a team towards success
To contribute to the advancement of the organization and industry
To mentor and guide junior colleagues in their professional development
Customer Support Associate Interview Questions & Answers
BigBasket
pratik gumgaonkar
posted on 5 May 2022
I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.
Numerical and Logical aptitude, reasoning problems, grammatical error finding questions to test English knowledge.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. 5S Concepts at warehouse sector, FMCG and FNV operation
- Ans.
The 5S concepts are widely used in the warehouse sector, FMCG, and FNV operations to improve efficiency and organization.
Sort: Remove unnecessary items and organize the necessary ones.
Set in Order: Arrange items in a logical and efficient manner.
Shine: Clean and maintain the workplace regularly.
Standardize: Establish standardized processes and procedures.
Sustain: Continuously maintain and improve the 5S practices.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About Grofers
- Q2. About previous job
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What you think where do you stand after 5 year ?
Interview Preparation Tips
Selected
I was interviewed before Sep 2022.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Explain any topic if your choice for 5mins
Interview Preparation Tips
Customer Support Associate Interview Questions & Answers
BigBasket
Kadiyala Vishal
posted on 8 Mar 2024
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Explain about COVID -19 situation
(1 Question)
- Q1. Basic questions regarding your job responsibilities
Interview Preparation Tips
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am also proficient in using various customer support tool...
- Q2. Why do you want to join with us
- Ans.
I am passionate about providing excellent customer service and believe that your company aligns with my values and goals.
I have experience in customer service and enjoy helping people
I have researched your company and am impressed with your commitment to customer satisfaction
I am excited about the opportunity to work with a team of dedicated professionals
I believe that this position will allow me to grow both personall
- Q3. How many years want to work with us
- Ans.
I am interested in a long-term career with your company.
I am looking for stability and growth opportunities.
I am willing to learn and adapt to new challenges.
I am excited about the company's mission and values.
I am committed to providing excellent customer service.
I am open to exploring different roles within the company.
Interview Preparation Tips
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Frootle Customer Support Associate Interview Process
based on 1 interview
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