Fretron Operations Associate Interview Questions and Answers

Q1. All operation teem handling
Add your answer

Q1. What about Your self?
Add your answer
Q2. Can you describe your experience in handling customer queries and complaints?
Ans. 
I have extensive experience in handling customer queries and complaints, ensuring timely and satisfactory resolutions.
• Implemented a customer service training program for staff to effectively address customer concerns

• Utilized a CRM system to track and resolve customer issues in a timely manner

• Developed a feedback system to gather customer input and improve service quality

• Resolved a high-profile customer complaint by off...read more
Answered by AI
View 1 more answer

Q1. About previous experience, technical knowledge, academic backgrounds.
Add your answer

Q1. Despite of so many hurdles like traffic, less manpower, security checkin at hub, riders personal issue,How will you manage 15 minutes home delivery?
Add your answer
Q2. What qualities will you see in TL?
Add your answer
Q3. TL have sharp geographical knowledge along with shortest route.
Add your answer

There are 600 orders in a day, how many riders will be required for 30 minutes delivery.

Q1. For operations and cement industries
Add your answer
Q2. For operations logistics and cement industries
Add your answer

Q1. How will you deal with multiple tasks.
Add your answer

Q1. Tell me about yourself and Work experience
Ans. 
I have 5 years of experience in operations management, leading teams and improving processes.
• 5 years of experience in operations management

• Led teams to achieve operational goals

• Implemented process improvements to increase efficiency

• Strong problem-solving and decision-making skills

• Excellent communication and leadership abilities
Answered by AI
Add your answer

Q1. What is contract logistics
Ans. 
Contract logistics refers to the outsourcing of logistics services to a third-party provider.
• It involves the management of a company's supply chain activities, including transportation, warehousing, and distribution.

• The third-party provider is responsible for ensuring that goods are delivered to the right place at the right time and in the right condition.

• Contract logistics can help companies reduce costs, improve effi...read more
Answered by AI
Add your answer
Q2. Ckd,skd,cbu,Cross docking
Add your answer
Q3. Packaging related issue
Add your answer
Q4. How many manpower do you handle
Ans. 
I handle a team of 20 employees in the operations department.
• I am responsible for managing and supervising a team of 20 individuals.

• I oversee their work, provide guidance and support, and ensure that tasks are completed efficiently.

• I handle their scheduling, performance evaluations, and address any issues or concerns they may have.

• I also collaborate with other team leaders and departments to ensure smooth operations an...read more
Answered by AI
Add your answer

Q1. Why should we hire you?
Add your answer
Q2. Tell me about yourself
Add your answer