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Grab A Grub Services Senior Executive Operations Interview Questions and Answers

Updated 5 Jan 2025

Grab A Grub Services Senior Executive Operations Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Despite of so many hurdles like traffic, less manpower, security checkin at hub, riders personal issue,How will you manage 15 minutes home delivery?
  • Q2. What qualities will you see in TL?
  • Q3. TL have sharp geographical knowledge along with shortest route.
Round 2 - Aptitude Test 

There are 600 orders in a day, how many riders will be required for 30 minutes delivery.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready always for Quick action, otherwise delay delivery will hit the SLA

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What about Your self?
  • Q2. Can you describe your experience in handling customer queries and complaints?
  • Ans. 

    I have extensive experience in handling customer queries and complaints, ensuring timely and satisfactory resolutions.

    • Implemented a customer service training program for staff to effectively address customer concerns

    • Utilized a CRM system to track and resolve customer issues in a timely manner

    • Developed a feedback system to gather customer input and improve service quality

    • Resolved a high-profile customer complaint by off...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. All operation teem handling

Interview Preparation Tips

Interview preparation tips for other job seekers - All operation inward & outward
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. For operations and cement industries
  • Q2. For operations logistics and cement industries

Interview Preparation Tips

Interview preparation tips for other job seekers - Online interview

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Where did you work before?
  • Q2. Why left the last job?
Round 2 - One-on-one 

(1 Question)

  • Q1. No any special questions only basics questions like how many years experience do you have in logistics.

Interview Preparation Tips

Topics to prepare for Vinsum Axpress Operations Executive interview:
  • No topic required
Interview preparation tips for other job seekers - I was selected as a operation executive for Rudrapur branch but when i joined then i saw that is not the branch, this is the warehouse and no one staff's person have any information for new joining of me after that as a operation executive my work is there to loading the vehicle and unloading the vehicle and there is no fan or any kind of cooling system in warehouse and no sitting arrangement 12 hours duty in dust area not proper cabins of office so my suggestion is if you select then ask all the information before joining.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How will you deal with multiple tasks.

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly interview. They will ask about previous experience.

I applied via Referral

Round 1 - Technical 

(2 Questions)

  • Q1. I know sap process very well
  • Q2. Know sap application process
Round 2 - Case Study 

I finished MBA good knowledge in excel

Interview Preparation Tips

Interview preparation tips for other job seekers - Work knowledge is good this company but given salary for employees very poor

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good for freshers will learn many things about shiping

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. What is your family background?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips or advice to keep your mind to work hard
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What about Your self?
  • Q2. Can you describe your experience in handling customer queries and complaints?
  • Ans. 

    I have extensive experience in handling customer queries and complaints, ensuring timely and satisfactory resolutions.

    • Implemented a customer service training program for staff to effectively address customer concerns

    • Utilized a CRM system to track and resolve customer issues in a timely manner

    • Developed a feedback system to gather customer input and improve service quality

    • Resolved a high-profile customer complaint by off...

  • Answered by AI

Grab A Grub Services Interview FAQs

How many rounds are there in Grab A Grub Services Senior Executive Operations interview?
Grab A Grub Services interview process usually has 2 rounds. The most common rounds in the Grab A Grub Services interview process are One-on-one Round and Aptitude Test.
What are the top questions asked in Grab A Grub Services Senior Executive Operations interview?

Some of the top questions asked at the Grab A Grub Services Senior Executive Operations interview -

  1. What qualities will you see in ...read more
  2. Despite of so many hurdles like traffic, less manpower, security checkin at hub...read more
  3. TL have sharp geographical knowledge along with shortest rou...read more

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Grab A Grub Services Senior Executive Operations Salary
based on 21 salaries
₹2.6 L/yr - ₹4.7 L/yr
6% less than the average Senior Executive Operations Salary in India
View more details

Grab A Grub Services Senior Executive Operations Reviews and Ratings

based on 6 reviews

4.0/5

Rating in categories

3.7

Skill development

3.9

Work-Life balance

3.4

Salary & Benefits

2.8

Job Security

4.0

Company culture

3.3

Promotions/Appraisal

3.6

Work Satisfaction

Explore 6 Reviews and Ratings
Team Lead
183 salaries
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₹1.6 L/yr - ₹3.5 L/yr

HUB Incharge
132 salaries
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₹2 L/yr - ₹4.2 L/yr

Assistant Manager
91 salaries
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₹3.2 L/yr - ₹8.3 L/yr

Senior Executive
70 salaries
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₹2.4 L/yr - ₹5.2 L/yr

Operations Manager
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₹4 L/yr - ₹15 L/yr

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