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Forbes Vyncke Engineer- Customer Support Interview Questions and Answers

Updated 18 Feb 2024

Forbes Vyncke Engineer- Customer Support Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Boiler basics and instruments basics

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Please introduce yourself
  • Ans. 

    I am a dedicated engineer with a passion for providing excellent customer support and solving technical issues.

    • Experienced in troubleshooting technical problems

    • Strong communication skills to effectively assist customers

    • Ability to work under pressure and meet deadlines

    • Familiar with various engineering software and tools

  • Answered by AI
  • Q2. Tell me strenght and weaknesses
  • Ans. 

    Strengths include problem-solving skills and technical knowledge. Weaknesses include impatience and lack of experience in certain areas.

    • Strength: Strong problem-solving skills - able to quickly identify and resolve issues for customers

    • Strength: Technical knowledge - able to troubleshoot complex technical problems effectively

    • Weakness: Impatience - may rush through tasks without thoroughly addressing all aspects

    • Weakness:...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is customer support
  • Ans. 

    Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing technical assistance, troubleshooting, and product information.

    • Customer support can be offered through various channels such as phone, email, chat, or in-person.

    • The goal of customer support...

  • Answered by AI
  • Q2. Why you wants to join us
  • Ans. 

    I am passionate about providing technical support and problem-solving for customers.

    • I have a strong background in engineering and enjoy troubleshooting technical issues.

    • I thrive in fast-paced environments and enjoy working directly with customers to solve their problems.

    • I am excited about the opportunity to use my skills to support your customers and contribute to the success of your team.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Personal Interview 

(1 Question)

  • Q1. Be confident that's it
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Hello good morning what is your name
  • Ans. Hi mam my name is Naseem
  • Answered Anonymously
  • Q2. Which your experience
  • Ans. My experience in 12 years and 6 months
  • Answered Anonymously
  • Q3. Which jaboul in expected
  • Ans. I am tele calling job interested vice process and customer support
  • Answered Anonymously
  • Q4. Telecalling job roll in main skills
  • Ans. Telecalling first important listening skills and customer handling customer good talking to with me
  • Answered Anonymously
  • Q5. How we are the handling talk to customers
  • Ans. 

    We handle customer interactions through various channels and prioritize effective communication.

    • We have a dedicated customer support team that is trained to handle customer inquiries and concerns.

    • We use multiple communication channels such as phone, email, and live chat to interact with customers.

    • We prioritize active listening and empathy to understand customer needs and provide appropriate solutions.

    • We maintain a know...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work from home
telecalling customer support
Please available
I am one need job telecalling I am hard worker
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Work on fluent English

Round 2 - HR 

(1 Question)

  • Q1. Prefer location
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(9 Questions)

  • Q1. What's software coding and languages and programming
  • Ans. 

    Software coding involves writing instructions in programming languages to create computer programs.

    • Software coding is the process of writing instructions that a computer can understand and execute.

    • Programming languages are used to write these instructions, such as Python, Java, C++, etc.

    • Coding involves breaking down a problem into smaller steps and writing code to solve each step.

    • Programmers use various tools and softw...

  • Answered by AI
  • Q2. What's the shirtless for excel and key board for typing
  • Ans. 

    Shirtless for Excel and keyboard for typing is not applicable.

    • There is no specific dress code for using Excel or typing on a keyboard.

    • However, it is recommended to wear comfortable clothing to avoid distractions.

    • Proper posture and ergonomics are more important for long-term health than clothing choices.

  • Answered by AI
  • Q3. Names of Shirley's and function
  • Ans. 

    Sorry, I am not sure who Shirley is and what function you are referring to.

    • Answered by AI
    • Q4. What's the hardware and examples
    • Ans. 

      Hardware refers to physical components of a computer system. Examples include CPU, RAM, motherboard, hard drive, and graphics card.

      • Hardware refers to physical components of a computer system

      • Examples include CPU, RAM, motherboard, hard drive, and graphics card

    • Answered by AI
    • Q5. Name of devices and place for connecting
    • Ans. 

      Devices and their connection points

      • Computers - USB ports, Ethernet ports

      • Printers - USB ports, Ethernet ports, Wi-Fi

      • Smartphones - USB ports, Bluetooth, Wi-Fi

      • TVs - HDMI ports, USB ports, Ethernet ports

      • Gaming consoles - HDMI ports, USB ports, Ethernet ports, Wi-Fi

    • Answered by AI
    • Q6. What's the examples of as sites
    • Ans. 

      Examples of AS sites include data centers, internet service providers, and cloud computing providers.

      • AS sites are organizations that provide internet connectivity to end-users

      • They are identified by their Autonomous System (AS) number

      • Examples include Amazon Web Services (AS16509), Google (AS15169), and Microsoft (AS8075)

    • Answered by AI
    • Q7. Names and examples and SEO related
    • Q8. What's the examples of different and latest languages
    • Ans. 

      Some latest programming languages include Rust, Kotlin, Swift, and TypeScript.

      • Rust is a systems programming language that emphasizes safety and performance.

      • Kotlin is a statically typed language that runs on the Java Virtual Machine and is used for Android app development.

      • Swift is a programming language developed by Apple for iOS, macOS, watchOS, and tvOS development.

      • TypeScript is a superset of JavaScript that adds opti

    • Answered by AI
    • Q9. New and demo sites And URL and topic name of product

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Good communication skill
    Apptitude skill
    Listening and verbal ability
    Good knowledge about product

    Skills evaluated in this interview

    I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
    View all tips
    Round 2 - Aptitude Test 

    Aptitude will helps to shows your skills

    Round 3 - HR 

    (2 Questions)

    • Q1. Introduce yourself to me ?
    • Ans. Im ranjeeta shindhe I recognised by communication skills and leadership skills.
    • Answered Anonymously
    • Q2. Where do you see in 5 years ?

    Interview Preparation Tips

    Topics to prepare for Cognizant Engineer- Customer Support interview:
    • Java
    • Python
    Interview preparation tips for other job seekers - Be with courage and give your best and you will get success if you give your best

    I was interviewed in Jan 2022.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
    View all tips
    Round 2 - Technical 

    (2 Questions)

    • Q1. Basic of Microsoft license
    • Q2. Exchange basics and Outlook troubleshooting's
    Round 3 - One-on-one 

    (1 Question)

    • Q1. Nothing specific was asked
    Round 4 - HR 

    (1 Question)

    • Q1. Salary expectations I had

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be cool and attentive, Polite.
    Prepare Microsoft basics and Exchange
    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
    View all tips
    Round 2 - Aptitude Test 

    C, java

    Round 3 - HR 

    (6 Questions)

    • Q1. Tell me about yourself.
    • Q2. What is the algorithm
    • Ans. 

      An algorithm is a set of instructions designed to solve a specific problem or perform a specific task.

      • An algorithm is a step-by-step procedure for solving a problem.

      • It can be represented using flowcharts, pseudocode, or programming languages.

      • Examples of algorithms include sorting algorithms, search algorithms, and encryption algorithms.

    • Answered by AI
    • Q3. What is tha different between cand c++
    • Ans. 

      C++ is an extension of C language with object-oriented programming features.

      • C++ supports object-oriented programming while C does not.

      • C++ has more advanced features like templates, exceptions, and namespaces.

      • C++ is more complex and harder to learn than C.

      • C++ is used for developing system software, games, and applications.

      • C is used for developing operating systems, embedded systems, and device drivers.

    • Answered by AI
    • Q4. What is tha allocation
    • Ans. 

      Allocation refers to the distribution or assignment of resources or tasks.

      • Allocation can refer to the allocation of funds, personnel, or equipment.

      • In engineering, allocation can refer to the allocation of tasks to different team members.

      • Allocation can also refer to the allocation of memory or storage space in computer systems.

    • Answered by AI
    • Q5. What is tha block box testing
    • Ans. 

      Black box testing is a software testing technique that focuses on the functionality of the software without knowing its internal structure.

      • Tests are performed based on the software requirements and specifications

      • Testers do not have access to the source code or internal structure of the software

      • The goal is to identify defects in the software's functionality

      • Examples include functional testing, regression testing, and acc

    • Answered by AI
    • Q6. What is tha white box testing
    • Ans. 

      White box testing is a testing technique that involves testing the internal structure of the software.

      • It is also known as clear box testing or structural testing.

      • It requires knowledge of the internal workings of the software.

      • It involves testing individual components or modules of the software.

      • It can be done manually or with the help of automated tools.

      • Examples include code coverage testing and path testing.

    • Answered by AI
    Round 4 - Technical 

    (2 Questions)

    • Q1. What is an algritham
    • Ans. 

      An algorithm is a set of instructions designed to solve a specific problem or perform a specific task.

      • An algorithm is a step-by-step procedure for solving a problem.

      • It is a set of rules or instructions that a computer follows to solve a problem.

      • Algorithms are used in programming, mathematics, and many other fields.

      • Examples of algorithms include sorting algorithms, search algorithms, and encryption algorithms.

    • Answered by AI
    • Q2. What is the different between java and c
    • Ans. 

      Java and C are both programming languages, but differ in syntax, usage, and platform compatibility.

      • Java is an object-oriented language, while C is a procedural language.

      • Java is platform-independent, while C is platform-dependent.

      • Java has automatic memory management, while C requires manual memory management.

      • Java has a larger standard library than C.

      • C is faster and more efficient than Java for certain tasks, such as sys...

    • Answered by AI
    Round 5 - Assignment 

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Yes iam in teligram gruop in i will information will be teligram

    Skills evaluated in this interview

    I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

    Round 1 - One-on-one 

    (1 Question)

    • Q1. Why do you want work for us?

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Good support customer for me & advices also

    Forbes Vyncke Interview FAQs

    How many rounds are there in Forbes Vyncke Engineer- Customer Support interview?
    Forbes Vyncke interview process usually has 1 rounds. The most common rounds in the Forbes Vyncke interview process are Technical.

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    Forbes Vyncke Engineer- Customer Support Salary
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    ₹7.5 L/yr - ₹9.1 L/yr
    136% more than the average Engineer- Customer Support Salary in India
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