Fiora Business Support Services Interview Questions and Answers

Q1. Basic Communication Skills
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Q2. Background and why to change the job
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Q1. Brief about your background
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Q2. Excel and SQL basic questions. For data visualisation.
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Q1. What are the roles you were responsible for in previous company
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Q2. Pivot tables and Financial basic questions on revenue.
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Q1. How do you think will fit in the role?
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Q2. Basic understanding of Revenue and Financial statements.
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Q3. What do you want to do in life? The goal.
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Q1. Basic communication skills with the background test.
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Q2. Why this role suits you.
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Q3. Current and expectation of salary.
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Q1. Tell me about yourself
Ans. 
Experienced client servicing executive with a strong background in building and maintaining client relationships.
• Over 5 years of experience in client servicing roles

• Skilled in communication, problem-solving, and relationship management

• Successfully managed a portfolio of key clients, increasing retention rates by 20%

• Proficient in CRM software and client communication tools
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Q2. About internship in details
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Q1. Normal introduction
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Q2. Tell me about IndiaMART
Ans. 
IndiaMART is India's largest online B2B marketplace connecting buyers with suppliers.
• Founded in 1996 by Dinesh Agarwal and Brijesh Agarwal

• Over 60 million registered users and 5 million suppliers

• Offers a platform for businesses to list their products and services

• Facilitates transactions between buyers and sellers across various industries

• Provides a wide range of products from machinery to consumer goods
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Q1. Tell me about yourself in briefly
Ans. 
Experienced client servicing executive with a strong background in building and maintaining client relationships.
• Over 5 years of experience in client servicing roles

• Skilled in communication, problem-solving, and relationship management

• Successfully managed a portfolio of key clients, increasing retention rates by 20%

• Proficient in CRM software and data analysis tools
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Q2. About internship
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Q3. About marketing and sales
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Q4. Why do you choose the field work
Ans. 
I choose field work because I enjoy interacting with clients and solving problems face-to-face.
• I thrive in dynamic environments where I can think on my feet

• I value building strong relationships with clients through personal interactions

• I find satisfaction in seeing the direct impact of my work in real-time

• I enjoy the challenge of problem-solving on the spot
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Q5. About IndiaMART
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Q6. Why do you choose the IndiaMART and job description
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I chose IndiaMART because of its strong reputation in the industry and the opportunity to work with a diverse range of clients.
• IndiaMART is a well-established company in the B2B marketplace, known for its reliable services and wide network.

• I am attracted to the dynamic nature of the client servicing role at IndiaMART, where I can interact with clients from various industries and provide tailored solutions.

• The job descr...read more
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Q7. What is your strength and weakness
Ans. 
Strength: Strong communication skills. Weakness: Overthinking.
• Strength: Effective verbal and written communication abilities

• Strength: Ability to build and maintain strong client relationships

• Weakness: Tendency to overthink situations and decisions

• Weakness: Struggle with delegating tasks to others
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Q8. Skills and hobbies and achievements
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Q1. About yourself in briefly
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Q2. Hobbies
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Q3. Skills
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Q4. Achivement
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Q5. About IndiaMART or job descriptions
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Q6. Why do you choose IndiaMART
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I chose IndiaMART for its extensive network of suppliers and quality customer service.
• Extensive network of suppliers allows for a wide range of products and services

• Quality customer service ensures smooth transactions and timely resolution of issues

• User-friendly platform makes it easy to search for products and connect with suppliers
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Q1. What are the standards for scaffolding codes?
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Q2. What are the different types of scaffolding erection?
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Q3. What type of use material for safety purchase
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Q4. How to safe Erection
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Q5. Identify risk and hazard
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Q1. I am krishna murthy p
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Q2. I am Instrested bmm ispat company one of the best company
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Q3. One opportunity given sir
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Q4. Electrical engineering
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Q5. I am name krishna murthy p i am stady diploma electrical engineering I am experience totally 8 years
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Q1. For job seekers, key advice includes: tailoring your resume to each job application, actively networking, researching companies thoroughly before applying, practicing interview skills, following up with po...read more
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Q1. For job seekers, key advice includes: tailoring your resume to each job application, actively networking, researching companies thoroughly before applying, practicing interview skills, following up with po...read more
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Q1. What is the Singleton pattern ? in how many ways can this pattern be broken ?
Ans. 
Singleton pattern ensures a class has only one instance and provides a global point of access to it.
• Singleton pattern can be implemented by making the constructor private and providing a static method to access the instance.

• The pattern can be broken by using reflection to access the private constructor and create multiple instances.

• Another way to break the Singleton pattern is by using multiple class loaders in Java.

• Th...read more
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Q2. What is the internal implementation of hashmap? Let's assume that you want to store duplicate keys in the hashmap, how can we achieve the same in hashmap ?
Ans. 
HashMap internally uses an array of linked lists to store key-value pairs. To store duplicate keys, we can use a custom implementation of HashMap.
• HashMap internally uses an array of linked lists to handle collisions.

• To store duplicate keys, we can create a custom HashMap implementation that allows multiple values for the same key.

• One approach is to use a HashMap with values as lists, where each key can have multiple va
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Q1. What microservices patterns are you aware ? let's assume that there is a microservice based architecture and service A is calling service B which in turn service C. If service b fails, how will you manage ...read more
Ans. 
Use compensating transactions and distributed tracing for managing transaction and logging in case of service B failure.
• Implement compensating transactions to rollback changes made by service B in case of failure.

• Use distributed tracing to track the flow of requests and identify where the failure occurred.

• Implement retry mechanisms to handle transient failures in service B.

• Use circuit breakers to prevent cascading fail...read more
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Q2. System Design question : Design a booking wesite for.eg: bookin.com ?
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Common aptitude questions on mettl platform

Q1. Python Standard interview questions
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Q2. SQL Standard interview questions (Easy)
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Q3. CaseStudy and questions based on it.
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Q1. Common hr questions
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Q2. Puzzles
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Q3. Project Discussion
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Q1. Brief about your education, career, previous projects handled, and role & responsibility in past organisations?
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Q2. Current roles & responsibilities and value addition done by you and your team?
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Q3. Process flow for planning throughout project life-cycle?
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Q4. Critical/concerning areas to be monitored?
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Q5. Productivity and permissible material wastage, process to prepare material reconciliation?
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Q6. Understanding about claim and type of claim raised/supported to raise in past experience?
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Q7. Experience of technical aspects and planning assessment required at tendering stage, capabilities to prepare tender submittals and proving insights to management on same?
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Q8. Necessity of providing PMO support to management?
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Q9. Understanding about role & responsibility of regional planning manager?
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Q10. MIS and type of reports prepared in past and their significance for Top managemennt?
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