Fidelity National Financial Assistant Manager Operations Interview Questions and Answers

Q1. Introduction, General questions on process, et all
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Q1. Salary discussion
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Q1. General questions related to ex company
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Q1. All basic questions about banking
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Q2. Tell about charge back life cycle
Ans. 
Chargeback life cycle involves the process of disputing a transaction and the subsequent resolution.
• Initiation of chargeback by cardholder or issuer

• Investigation by merchant to gather evidence

• Submission of evidence to card network

• Adjudication by card network

• Resolution and funds reversal
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Q1. Tell me about your self
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Experienced operations professional with a strong background in project management and process improvement.
• Over 5 years of experience in operations management

• Skilled in project planning and execution

• Proficient in process improvement methodologies such as Six Sigma

• Strong analytical and problem-solving skills

• Excellent communication and leadership abilities
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Q2. What do you know about investment banking and international trade?
Ans. 
Investment banking involves raising capital for companies and advising on mergers and acquisitions, while international trade involves the exchange of goods and services between countries.
• Investment banking helps companies raise capital through issuing stocks and bonds.

• Investment bankers also provide advisory services for mergers, acquisitions, and other financial transactions.

• International trade involves the import an...read more
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Q3. Any knowledge about equity, dividends, stocks, etc.
Ans. 
Yes, I have knowledge about equity, dividends, stocks, etc.
• Equity represents ownership in a company and can be in the form of stocks.

• Dividends are payments made by a company to its shareholders from its profits.

• Stocks are units of ownership in a company that can be bought and sold on the stock market.
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Q1. Are you ready for relocation? If yes, I promptly you can join?
Ans. 
Yes, I am ready for relocation and can join promptly if needed.
• I am open to relocating for the right opportunity

• I have no ties that would prevent me from relocating

• I am excited about the possibility of starting a new adventure in a new location
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Q2. Share your experience when you faced difficulty at work? How you handle your stress
Ans. 
I faced difficulty when a project deadline was moved up. I handled stress by prioritizing tasks and communicating with team.
• Identify the root cause of the difficulty

• Break down tasks into smaller manageable chunks

• Communicate with team members and supervisor for support

• Prioritize tasks based on urgency and importance

• Take short breaks to recharge and refocus
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It was good one and mostly financial management questions were asked

Q1. Explain about challenging situation and how you dealt with that?
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English listening and understanding test

Q1. Tell us about mutual funds
Ans. 
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.
• Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Investors can buy shares of mutual funds, which represent their ownership in the fund's portfolio.

• Mutual funds offer diversification, liquidity, and professio...read more
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Q1. About Previous experience
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Q2. Few financial questions, situation based questions
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Q1. Again previous experience
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Q2. And salary discussion
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Q1. Introduction and basic overview
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Q2. How do you fit for this role ?
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