FE fundinfo Product Support Analyst Interview Questions and Answers

Q1. Transacction Process onus /offus
Add your answer
Q2. Basic linux / SQL
Add your answer
Q3. Salary discussion
Add your answer

Q1. Same quesion in deeply
Add your answer
Q2. Data elements iso8583
Add your answer

Was asked a question to see how we respond to a customer question to evaluate the language, communication, and tone of message.

Q1. Tell me about a process improvement initiative you implemented.
Add your answer

Q1. API aptitude checks
Add your answer

Email writing
U will be given 3 case and u have to write an email as a customer support associate

Q1. Introduction Problems faced in your current role and how you handled it
Add your answer

Q1. Tell about antivirus
Ans. 
Antivirus is a software designed to detect and remove malicious software from a computer system.
• Antivirus software scans files and programs for known viruses and malware.

• It can also detect and remove new and unknown threats using behavioral analysis.

• Antivirus software should be regularly updated to stay effective against new threats.

• Examples of popular antivirus software include Norton, McAfee, and Avast.
Answered by AI
Add your answer
Q2. How to install software
Ans. 
Software installation involves downloading, running the installer, and following prompts.
• Download the software from a trusted source

• Run the installer and follow the prompts

• Choose the installation location and any additional options

• Wait for the installation to complete

• Restart the computer if prompted

• Test the software to ensure it is working properly
Answered by AI
Add your answer
Q3. How to install remote software
Ans. 
Remote software can be installed using remote access tools or deployment software.
• Use remote access tools like TeamViewer, AnyDesk, or Remote Desktop Connection to remotely access the target computer and install the software.

• Use deployment software like SCCM, PDQ Deploy, or GPO to push the software installation to multiple computers at once.

• Ensure that the target computer meets the software's system requirements before...read more
Answered by AI
Add your answer
Q4. Tell about different between ifconfig and ipconfig command
Ans. 
ifconfig is used in Linux/Unix systems to configure network interfaces while ipconfig is used in Windows to view and renew IP addresses.
• ifconfig is used in Linux/Unix systems while ipconfig is used in Windows

• ifconfig is used to configure network interfaces while ipconfig is used to view and renew IP addresses

• ifconfig displays information about network interfaces such as IP address, netmask, and MAC address while ipconf...read more
Answered by AI
Add your answer
Q5. Tell me about blue dump error
Ans. 
Blue dump error is a Windows operating system error that occurs when the system crashes and displays a blue screen.
• Also known as Blue Screen of Death (BSOD)

• Caused by hardware or software issues

• Displays error code and information about the crash

• Can be analyzed using Windows Debugger tool
Answered by AI
Add your answer
Q6. How to install drive
Ans. 
To install a drive, connect it to the computer and follow the prompts to format and assign a drive letter.
• Connect the drive to the computer using a USB cable or internal SATA cable

• Power on the computer and wait for it to recognize the new drive

• Open Disk Management in Windows or Disk Utility in macOS

• Format the drive with a file system such as NTFS or exFAT

• Assign a drive letter to the new drive

• Test the drive to ensure it
Answered by AI
Add your answer

Decent aptitude knowledge test.

Relevant coding knowledge test

Q1. Basics questionnaire
Add your answer