Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by FastInfo Team. If you also belong to the team, you can get access from here

FastInfo Verified Tick

Compare button icon Compare button icon Compare
4.4

based on 1.1k Reviews

Filter interviews by

FastInfo Customer Care Executive Interview Questions and Answers

Updated 30 Nov 2024

FastInfo Customer Care Executive Interview Experiences

12 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your Ambitions
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Hai and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself.
  • Q2. What was your previous company?
  • Q3. What was your job role as an operations executive?
  • Q4. Why did you left the previous job?
Round 2 - HR 

(3 Questions)

  • Q1. What is your last qualification?
  • Q2. Why do want this job?
  • Q3. How much is your salary expectation?

Interview Preparation Tips

Topics to prepare for FastInfo Customer Care Executive interview:
  • Self Introduction
  • Communication Skills
  • Convincing Power
Interview preparation tips for other job seekers - They called me up and asked to come and attend the interview, then the interview completed and after being selected they negotiated the salary also. After that they told me (along with other selected candidates) to go home because they have an upcoming internal meeting. That's why interview has been postponed. My last round has been postponed, and they'll let me know after some days when it starts again. Very unprofessional!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is your goal?
  • Q2. What is your perspective for corporate job?
  • Q3. What is your hobby?
  • Q4. What is your qualification?
  • Q5. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Product knowledge

FastInfo interview questions for designations

 Customer Care and Sales Executive

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (1)

 Sales Executive

 (2)

 Seles Executive

 (1)

 Telecalling Executive

 (1)

 HR Executive

 (1)

 CC Executive

 (1)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. General knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly environment , feel proud to be a part.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self ? Do u have any experience/ fresher?
  • Q2. How did you hear about our company?
Round 2 - Case Study 

Some paragraph........ Reading & transaction English/ Hindi / Bengali

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

They asked what you prefer made in India or made in China

Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expectation
  • Q2. Why we should select you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be aware there are many frauds in the market
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion help employer identify particular personality traits like leadership, confidence, interpersonal and teamwork skills of potential employees.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.

    • Experienced in handling customer inquiries and complaints

    • Skilled in de-escalating tense situations and finding solutions

    • Excellent communication and interpersonal skills

    • Ability to multitask and prioritize effectively

  • Answered by AI
  • Q2. Sell me this pen
  • Ans. 

    This pen is not just a writing tool, but a stylish accessory that will make you stand out in any setting.

    • Highlight the sleek design and professional look of the pen

    • Emphasize the smooth writing experience it provides

    • Mention any special features like a comfortable grip or refillable ink

    • Create a sense of urgency by mentioning limited availability or a special discount

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for anything...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

About a specific topic that was told

Round 2 - One-on-one 

(2 Questions)

  • Q1. Question About yourself
  • Q2. Why do you want the job
  • Ans. 

    I am passionate about helping customers and providing excellent service.

    • Enjoy interacting with people and solving problems

    • Have previous experience in customer service roles

    • Excited about the opportunity to make a positive impact on customers' experiences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What about yourself?
  • Ans. 

    I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.

    • Dedicated to providing excellent customer service

    • Strong communication skills

    • Empathetic towards customer needs

    • Passionate about helping others

    • Experience in resolving customer issues effectively

  • Answered by AI
  • Q2. Process regarding questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company as a fresher, peaceful environment.

FastInfo Interview FAQs

How many rounds are there in FastInfo Customer Care Executive interview?
FastInfo interview process usually has 1-2 rounds. The most common rounds in the FastInfo interview process are HR, Group Discussion and Resume Shortlist.
How to prepare for FastInfo Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FastInfo. The most common topics and skills that interviewers at FastInfo expect are call center, Outbound Calling, Telecalling, bpo and outbound process.
What are the top questions asked in FastInfo Customer Care Executive interview?

Some of the top questions asked at the FastInfo Customer Care Executive interview -

  1. Sell me this ...read more
  2. What is your perspective for corporate j...read more
  3. What is your qualificati...read more
How long is the FastInfo Customer Care Executive interview process?

The duration of FastInfo Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

FastInfo Customer Care Executive Interview Process

based on 9 interviews in last 1 year

1 Interview rounds

  • HR Round
View more

People are getting interviews through

based on 9 FastInfo interviews
Job Portal
WalkIn
Referral
44%
33%
22%
1% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Interview Questions from Similar Companies

ElasticRun Interview Questions
3.5
 • 244 Interviews
Unacademy Interview Questions
3.0
 • 198 Interviews
NxtWave Interview Questions
3.9
 • 165 Interviews
Chegg Interview Questions
4.2
 • 151 Interviews
Urban Company Interview Questions
3.5
 • 131 Interviews
ShareChat Interview Questions
3.6
 • 77 Interviews
Innovaccer Interview Questions
3.5
 • 77 Interviews
Lido Learning Interview Questions
2.3
 • 63 Interviews
Merilytics Interview Questions
3.1
 • 48 Interviews
View all
FastInfo Customer Care Executive Salary
based on 30 salaries
₹1 L/yr - ₹2.7 L/yr
25% less than the average Customer Care Executive Salary in India
View more details

FastInfo Customer Care Executive Reviews and Ratings

based on 149 reviews

4.7/5

Rating in categories

4.6

Skill development

4.6

Work-Life balance

4.6

Salary & Benefits

4.5

Job Security

4.6

Company culture

4.5

Promotions/Appraisal

4.6

Work Satisfaction

Explore 149 Reviews and Ratings
Legal Consultant
86 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Business Advisor
45 salaries
unlock blur

₹1.3 L/yr - ₹2.9 L/yr

Customer Care Executive
30 salaries
unlock blur

₹1 L/yr - ₹2.7 L/yr

Back Office Executive
21 salaries
unlock blur

₹1.3 L/yr - ₹2.5 L/yr

PHP Developer
19 salaries
unlock blur

₹1 L/yr - ₹3.7 L/yr

Explore more salaries
Compare FastInfo with

LegalRaasta

2.6
Compare

Vakilsearch

3.5
Compare

Indiafilings

3.7
Compare

Myadvo

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview