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Falcon Force Customer Service Associate Interview Questions and Answers
Falcon Force Customer Service Associate Interview Experiences
2 interviews found
Anonymous
I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. To provide a good customer service what are the basics?
- Ans.
Basics of good customer service include empathy, communication, and problem-solving.
Listen actively to the customer's concerns
Communicate clearly and politely
Show empathy and understanding
Offer solutions and follow up on them
Be knowledgeable about the product or service
Be patient and calm, even in difficult situations
- Q2. What is customer service?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Good customer service can lead to customer loyalty and repeat business
Examples include answering phone calls, responding to emails, and
- Q3. Why do you choose to work with falcon force
Interview Preparation Tips
Saloni1720 Mendiratta
I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. First they'll ask about you're introduction after that about your last birthday, weekend, movie or your daily routine
- Q2. About any topic like social media, women empowerment, demonatization
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Sunita Bhar
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Your introduction
- Ans.
I have over 10 years of experience in financial analysis and project management.
Managed multiple projects simultaneously
Analyzed financial data to provide insights for decision-making
Led cross-functional teams to achieve project goals
- Q2. Your role and responsibilities
- Ans.
As a Senior Associate, my role involves leading projects, managing client relationships, and mentoring junior team members.
Leading projects from start to finish, ensuring deliverables are met on time and within budget
Managing client relationships by providing regular updates, addressing concerns, and identifying opportunities for additional services
Mentoring junior team members by providing guidance, feedback, and supp
Interview Preparation Tips
divya
Selected
I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Questions related to experience
- Q2. What is modifier?
- Ans.
A modifier is a word, phrase, or clause that provides additional information about another word in a sentence.
Modifiers can be adjectives, adverbs, or phrases that describe or give more information about nouns or verbs.
Example: 'The quick brown fox' - 'quick' and 'brown' are modifiers describing the fox.
Misplaced modifiers can cause confusion in a sentence.
Example: 'I only ate pizza' - Does this mean the person only at
- Q3. Questions related to AMD software
Interview Preparation Tips
- Modifier
- Rejections
Skills evaluated in this interview
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Python file handling, input,output, in a file, Sql joins, list sort in python, basics of GIS, Web service how to test
Interview Preparation Tips
Software Engineer Interview Questions & Answers
American Megatrends
R. Arockia Ratheesh Sahayaraj
posted on 6 Nov 2015
Interview Preparation Tips
Experience: Only 24 people from my campus attended the placement process of this company.The experience wasn't really good.I wasn't
short-listed for next round as my CGPA was 7.5 and need was of above 7.5 ,as they were maintaining standards.
Round: Test
Experience: 1.C aps was really tough.
2.Section 2 we had to choose either Microprocessor or Java,I preferred microprocessor . 3.Simple Questions on 8085 and 8086 instruction set was asked.
4.How much memory are there are 20 address lines,
5.Difference between SRAM and DRAM.
6.ROM is used for stack or not.
7.What are contents of Stack Pointer after PUSH and POP operation.
8.What happens after RET instruction?
9.What is CMC equivalent instruction?
Round: Test
Experience: 16 questions on Quant which are :-
Odd number in a series, Area and Volume, Games of Skill, Time and Work, Average, Trains, Boats
and Streams, Profit and Gain were asked.
If no. of handshakes is 66,find total number of People.?
A lotus in a pond doubles in size everyday,if it fills the pond on 20th day,when will be the pond would be half?
LOGICAL REASONING-
4 men are on the side of a bridge.One torch light is with them and without it they cannot cross
the bridge.The bridge can withstand only 2 people at a time.The time required by the persons are 1
min,2 mins,7 mins,10 mins respectively.Find the shortest time required by all of em to cross the
bridge.
(Answer: 17 minutes)
Round: SOFT SKILLS
Experience: scenario based questions were asked:-
1.working on a project in your company and your brother is in urgent need of a project.What will you do?
2.Your friend mails the project details to some other company.what will be you reaction?
3.Your boss allows to take your team members for a treat.Whether you choose costly one or within budget?
4.Your favorite subject in your curriculum and Why?
5.Where you would view yourself in 5 years?
6.What is a dream company in your terms?
7.Any situation were your work was criticized and what was your reaction?
Skills:
College Name: Anna University Chennai
I applied via Campus Placement and was interviewed before Sep 2021. There were 2 interview rounds.
Mcqs on javascript,. 1 coding question
Interview Preparation Tips
1 online coding
2 technical rounds DSA
1 tech managerial
1 hr
Os, DBMS, DSA, stacks, trees,
Topics:
Python, Django, MySQL, Automation, Technical questions
(3 Questions)
- Q1. Topics: Python, Django, MySQL, Automation, Technical questions
- Q2. Explain Django Architecture
- Ans.
Django follows Model-View-Controller (MVC) architectural pattern.
Django has a high-level architecture that follows the Model-View-Controller (MVC) architectural pattern.
The Model layer represents the database schema and business logic.
The View layer is responsible for rendering the templates and presenting the data to the user.
The Controller layer handles the user's input and interacts with the Model and View layers.
Dj...
- Q3. Difference between XML and JSON
- Ans.
XML is a markup language while JSON is a lightweight data interchange format.
XML uses tags to define elements while JSON uses key-value pairs.
XML is more verbose and complex than JSON.
JSON is easier to read and parse than XML.
XML supports namespaces and validation while JSON does not.
XML is widely used in web services and document exchange while JSON is preferred for data exchange between applications.
Interview Preparation Tips
Showcase your skills
Skills evaluated in this interview
Selected
I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Explain process for SDE
- Ans.
The process for Software Development Engineer involves planning, designing, coding, testing, and deploying software solutions.
Gather requirements from stakeholders
Create a design based on requirements
Write code to implement the design
Test the software for bugs and issues
Deploy the software for users to use
Iterate on feedback and make improvements
Skills evaluated in this interview
Akbarali786
Selected
I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.
(4 Questions)
- Q1. About ourselves
- Q2. Professional experience
- Q3. Salary expectation
- Q4. Notice period, if experienced
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Falcon Force Customer Service Associate Reviews and Ratings
based on 2 reviews
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