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Falcon Force

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4.1

based on 96 Reviews

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Falcon Force Customer Support Executive Interview Questions and Answers

Updated 23 Sep 2020

Falcon Force Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 23 Sep 2020

I applied via Recruitment Consultant and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself?
    • View 1 more answer
  • Q2. How did you spend your last weekend?
    • Add your answer
  • Q3. Why do you want to join our company?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. What is BPO and customer service?
  • Ans. 

    BPO stands for Business Process Outsourcing which involves outsourcing non-core business functions to a third-party provider. Customer service is a crucial aspect of BPO that involves providing support and assistance to customers.

    • BPO involves outsourcing non-core business functions to a third-party provider

    • Customer service is a crucial aspect of BPO

    • Customer service involves providing support and assistance to customers

    • ...

    • Answered by AI
    Add your answer
  • Q6. What is your salary expectation?
    • Add your answer
  • Q7. Are you comfortable in night shifts?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was normal not tough to much if our energy level is good and one more thing which is very important while giving the interview that is confidence level. Always be confident, they want to check our communication skills that how much we are good to solve any query or concern.

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I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Customer Service Executive Interview Questions & Answers

BCITS user image Anonymous

posted on 8 Jan 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. My qualification which related to job profile
    • Add your answer
  • Q2. Experience of previous company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - salary expectation which present company. This is the reputed company which name if BCITS.

Customer Service Associate Interview Questions & Answers

Dhanush InfoTech user image Anonymous

posted on 25 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. ABOUT MYSELF AND PREVIOUS WORK EXPERIENCE
    • Add your answer
  • Q2. ABOUT YOURSELF,ABOUT WORK EXPERIENCE AND SALARY
    • Add your answer
  • Q3. SALARY DISCUSSION FINAL
    • Add your answer

Interview Preparation Tips

Topics to prepare for Dhanush InfoTech Customer Service Associate interview:
  • BE CONFIDENT
Interview preparation tips for other job seekers - GOOD TELEPHONIC ROUND AND NICE FINAL VISITING INTERVIEW ROUND

Customer Service Executive Interview Questions & Answers

Dhanush InfoTech user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. ABOUT YOURSELF,WORK EXPERIENCE,LAST DRAWN SALARY,EXPECTED SALARY
    • Add your answer
  • Q2. ABOUT YOUR SELF ,WORK EXPERIENCE
    • Add your answer
  • Q3. SALARY DISCUSSION
    • Add your answer
  • Q4. ABOUT YOURSELF,SALARY DISCUSSION
    • Add your answer
  • Q5. ABOUT YOURSELF SALARY DISCUSSION
    • Add your answer
  • Q6. WORK RESPONSBILITIES
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT ON INTERVIEW TIME
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based on 1 Falcon Force interview
Recruitment Consultant
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Falcon Force Customer Support Executive Salary
based on 4 salaries
₹2 L/yr - ₹2.4 L/yr
23% less than the average Customer Support Executive Salary in India
View more details

Falcon Force Customer Support Executive Reviews and Ratings

based on 2 reviews

4.3/5

Rating in categories

3.0

Skill development

4.3

Work-Life balance

2.3

Salary & Benefits

3.6

Job Security

3.7

Company culture

1.7

Promotions/Appraisal

2.3

Work Satisfaction

Explore 2 Reviews and Ratings
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