Extramarks Education Academic Counsellor Interview Questions and Answers

Computer based test, consisting of basic English grammar related questions, scenario based ques

Q1. Tell me About yourself
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Q2. About last company experience
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Q1. Only talking about targets
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Q2. Only asking for more than 10 hours of working till late night
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Q1. Package and increament
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Q1. About the joining date
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Q1. Are you comfortable for attain 200 call per day ?
Ans. 
Yes, I am comfortable with attaining 200 calls per day as an Academic Counsellor.
• I have experience handling high call volumes in my previous roles.

• I am organized and efficient in managing my time to handle a large number of calls.

• I am dedicated to providing support and guidance to students through phone calls.

• I am confident in my communication skills to effectively handle a high volume of calls.

• I am willing to adapt an...read more
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Q2. Are you comfortable for no time table issue ?
Ans. 
Yes, I am comfortable with no time table issue as I am flexible and adaptable.
• I am comfortable with no time table issue as I am flexible and adaptable

• I can prioritize tasks and manage my time effectively without a strict schedule

• I am open to changes and can adjust my schedule accordingly

• I have experience working in environments with flexible schedules
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Solution to Student requirements- Case Study

Q1. Communication skills
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Q1. Communication skills
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Q1. How to react your low
Ans. 
Reacting to low performance with positivity and a plan for improvement.
• Acknowledge the low performance without being overly critical

• Encourage the individual to reflect on the reasons for the low performance

• Work together to create a plan for improvement with specific goals and timelines

• Provide support and resources to help the individual succeed

• Monitor progress and provide feedback along the way
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Q2. Sale me anything which you want
Ans. 
I would like to sell you a personalized academic success plan tailored to your specific goals and needs.
• Highlight the benefits of having a personalized plan, such as increased motivation and improved academic performance

• Emphasize the importance of setting clear goals and creating a roadmap to achieve them

• Offer examples of successful students who have benefited from personalized academic counselling
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Q1. Tell me about yourself
Ans. 
I am an experienced academic counselor with a passion for helping students achieve their educational goals.
• I have a Bachelor's degree in Psychology and a Master's degree in Education.

• I have worked as an academic counselor for 5 years, assisting students with course selection, career planning, and personal development.

• I am skilled in conducting assessments to identify students' strengths and areas for improvement.

• I have...read more
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Q2. What is your expectations
Ans. 
My expectations for the role of Academic Counsellor include a supportive and collaborative work environment, opportunities for professional growth, and a strong commitment to student success.
• A supportive and collaborative work environment where colleagues work together to support students

• Opportunities for professional growth through training, workshops, and conferences

• A strong commitment to student success, ensuring th...read more
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Q1. Knowledge about Colleges and routes of the city
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