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Eveready Industries Zonal Service Manager Interview Questions and Answers

Updated 7 Aug 2022

Eveready Industries Zonal Service Manager Interview Experiences

1 interview found

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Service strategy procedure and planning of spares an manpower
  • Ans. 

    Service strategy procedure and planning of spares and manpower involves developing a comprehensive plan to ensure efficient service delivery.

    • Developing a service strategy that aligns with the company's goals and objectives

    • Creating procedures for service delivery, including scheduling, prioritizing, and tracking

    • Planning for spares by forecasting demand, managing inventory, and ensuring timely availability

    • Managing manpow...

  • Answered by AI
Round 3 - Case Study 

Service case study like what if a sudden hike of 50% call volume

Interview Preparation Tips

Interview preparation tips for other job seekers - Planning of manpower and engage them to reach the required call volumes including the surge

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

English and analytical ques6

Round 2 - Case Study 

Customer delight and satisfaction

Round 3 - HR 

(1 Question)

  • Q1. Negotiation and last company behavior
Round 4 - One-on-one 

(1 Question)

  • Q1. Toatal last experience and you responsibility
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Can't disclose any question
  • Q2. Can't disclose any question from it.
  • Q3. Can't disclose questions of interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. What is last job profile?
  • Q2. How will you manage customers query
  • Ans. 

    I will manage customers' queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's situation and show understanding

    • Provide clear and helpful solutions to address the query

    • Follow up with the customer to ensure their satisfaction and resolve any further issues

    • Maintain a positive and professional

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be panchual

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Service delivery KPI
  • Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
  • Q3. Call load management / technician manpower planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About product and experience, customer handling, revenue generation, AMC
  • Q2. Installation And Service TAT
  • Q3. NPS related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. AMC & REVENUE related questions

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. About your self?
  • Q2. What do you work?
  • Ans. 

    I work as a Sales Manager, overseeing a team of sales representatives and developing strategies to increase revenue.

    • Lead and motivate a team of sales representatives

    • Develop and implement sales strategies to meet revenue targets

    • Analyze sales data and trends to identify opportunities for growth

    • Build and maintain relationships with key clients and partners

  • Answered by AI
  • Q3. Family background
Round 2 - HR 

(2 Questions)

  • Q1. How many experience in sales?
  • Ans. 

    I have 5 years of experience in sales, including 2 years in a managerial role.

    • 5 years of sales experience

    • 2 years in a managerial role

    • Proven track record of meeting and exceeding sales targets

    • Strong leadership and team management skills

    • Experience in developing and implementing sales strategies

  • Answered by AI
  • Q2. What is your expectations
  • Ans. 

    I expect to lead a high-performing sales team, exceed targets, and drive revenue growth.

    • Expectations include setting clear goals and KPIs for the team

    • Motivating and coaching team members to achieve their targets

    • Developing and implementing sales strategies to drive revenue growth

    • Regularly analyzing sales data and performance to make informed decisions

    • Building strong relationships with clients and stakeholders

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. How did you achieve what you have mentioned on your CV?
Round 2 - One-on-one 

(1 Question)

  • Q1. More about role, expectation, previous work ex
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. How many years experience in job do you have
  • Q2. What's your job profile skills..
Round 3 - Technical 

(2 Questions)

  • Q1. Home appliances domastic product is repaired by you
  • Ans. 

    Yes, I have experience repairing home appliances like refrigerators, washing machines, and ovens.

    • Experience repairing a variety of home appliances

    • Knowledge of common issues and troubleshooting techniques

    • Ability to work with different brands and models

    • Skills in diagnosing and fixing electrical and mechanical problems

  • Answered by AI
  • Q2. Do you have a good skills in fan repairing

Interview Preparation Tips

Interview preparation tips for other job seekers - Senior Service Engineer
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Eveready Industries Interview FAQs

How many rounds are there in Eveready Industries Zonal Service Manager interview?
Eveready Industries interview process usually has 3 rounds. The most common rounds in the Eveready Industries interview process are Resume Shortlist, One-on-one Round and Case Study.

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Eveready Industries Zonal Service Manager Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

3.4

Skill development

5.0

Work-life balance

4.5

Salary

5.0

Job security

4.5

Company culture

4.5

Promotions

4.0

Work satisfaction

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