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Epson Customer Care Executive Interview Questions and Answers

Updated 9 Sep 2020

Epson Customer Care Executive Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. What was the last salary offered?
  • Q2. Did you've any experience or you're fresher?
  • Ans. 

    I have experience in customer care.

    • I have worked as a customer care executive for 2 years.

    • During my previous job, I handled customer queries and resolved their issues effectively.

    • I have received positive feedback from customers for my excellent communication and problem-solving skills.

  • Answered by AI
  • Q3. What are your qualifications?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve issues

    • Proficient in using customer relationship management (CRM) software

    • Knowledge of product/service offerings and company policies

    • Ability

  • Answered by AI
  • Q4. Why would you like to join this company?
  • Ans. 

    I would like to join this company because of its strong reputation in providing excellent customer care services.

    • The company has a proven track record of delivering exceptional customer service.

    • I am impressed by the positive reviews and feedback from customers about the company's customer care team.

    • The company values its employees and provides opportunities for growth and development.

    • I believe in the company's mission ...

  • Answered by AI

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(1 Question)

  • Q1. Ss hiukd be more careful

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be more careful about the work and while giving the interview ....

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction about introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

I applied via Other and was interviewed before Dec 2016. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Some gernal questions about your work experience

Interview Preparation Tips

Round: Resume Shortlist
Experience: Gud education.. And experience

General Tips: Final interview by the Asm.. And B. M
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills, Time Management

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

About my ...CV and my approch to this company

Interview Preparation Tips

Topics to prepare for Samsung Sales Executive interview:
  • Your experience
  • Your beahaviour
  • Team Handling
  • Sales
  • Quality Control
Interview preparation tips for other job seekers - No need to say about this organization its very variable and relax posed company and as u know its a brand .

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discus about the product knowledge and how to sale in compare to other products

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly self confidence and grooming, dress sense, which company you have to go then completely knowledge to skills, communication skills

I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is sales and marketing
  • Ans. 

    Sales and marketing are two interconnected activities that aim to promote and sell products or services to customers.

    • Sales involves the process of identifying potential customers, persuading them to purchase a product or service, and closing the sale.

    • Marketing encompasses activities such as market research, product development, advertising, and branding to create awareness and generate demand for the product or service...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be natural as your are.

I applied via Approached by Company and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Give your brief introduction , tell us something that is not mentioned in you resume.
  • Ans. Myself hritik , i am bca graduate from jnvu Jodhpur , i have been from last 3 years in this corporate sector , i have already worked with brands like canon , lumix , justdial , i have some more intrestes like reading novels , listing music , playing guitar sometimes singing as well , exploring places meeting new people.
  • Answered by Ritik Jawa
  • Q2. Tell us something about your last job experience , why do you think that you're fine for the placement , why we should give you this job.
  • Ans. Its been a glorious ride with the last brand i participated , i enjoyed my space and loved working with the team and mates , we have been from hard to harsh challenges and we saw them as opportunities to learn more and grow a lot. I m here because i had great time with last organization and now i wanna explore more , learn more soo i can grow myself more.
  • Answered by Ritik Jawa
  • Q3. Do you have any questions fo me.

Interview Preparation Tips

Topics to prepare for Canon Sales Executive interview:
  • Present G.k
  • Recent news , updates of company
  • Learn about your ownself
  • Knowledge about product they have
Interview preparation tips for other job seekers - Greet them with wishes as per your time schedule , be calm keep the flow with answers , be confident amd positive with your answers and this postiveness should be shown in your words and sentences and conversation , that confidence should shine from your face and eyes , make an good eye contact while delivering the interview , carry littel smile , interview is not about the knowledge you hold , it is all about the personality you have and how you handle situations and take decisions , be creative with some answers. And there you go , you'll definately got selected.

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Epson Customer Care Executive Salary
based on 5 salaries
₹0.8 L/yr - ₹2 L/yr
44% less than the average Customer Care Executive Salary in India
View more details

Epson Customer Care Executive Reviews and Ratings

based on 2 reviews

3.6/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

3.0

Job security

3.6

Company culture

3.0

Promotions

3.6

Work satisfaction

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