Epiroc Service Technician Interview Questions and Answers

Q1. What is the work process?
Ans. 
The work process involves diagnosing, troubleshooting, repairing, and maintaining equipment or systems to ensure optimal performance.
• Diagnosing issues by analyzing symptoms and using diagnostic tools

• Troubleshooting problems to identify root causes

• Repairing or replacing faulty components

• Performing regular maintenance to prevent breakdowns

• Testing equipment after repairs to ensure functionality
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Q2. What a level up working
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Q1. What a idea target archives
Ans. 
Target archives are specific goals or objectives that a service engineer aims to achieve.
• Identifying key performance indicators (KPIs) to measure success

• Setting realistic and achievable targets based on customer needs and company goals

• Regularly reviewing and adjusting targets to ensure continuous improvement
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Q2. What a idea target archives and level up
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The idea target archives and level up involve setting specific goals for improvement and growth.
• Set clear and achievable targets for improvement

• Regularly assess progress towards goals

• Implement strategies to level up skills or knowledge

• Seek feedback and adjust approach as needed
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Q3. What a management system
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A management system is a set of policies, processes, and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives.
• A management system helps to organize and streamline operations within an organization.

• It includes elements such as planning, organizing, leading, and controlling.

• Examples of management systems include ISO 9001 for quality management and ISO 14001 for env
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Q1. Elevator related
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Q2. Regarding servicing of VFDs
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Q1. Identification of error
Ans. 
By conducting thorough system analysis, testing, and utilizing diagnostic tools.
• Conduct thorough system analysis to understand the system's functionality and potential issues.

• Perform testing to identify any abnormalities or malfunctions in the system or equipment.

• Utilize diagnostic tools such as multimeters, oscilloscopes, and software programs to pinpoint errors.

• Review error logs and system documentation for clues on ...read more
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Q2. Repairing
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Q1. About back ground
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Q1. About family background
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Q1. Family inquiry or other
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Q2. Education baground
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Q1. Experience based Questions
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Q2. Plc and vfd or electrical system
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Q1. Oil and gas industry rotating equipments experience must
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Q2. Explain about pumps, fans , gearbox compressor motor generator
Ans. 
Pumps, fans, gearboxes, compressors, motors, and generators are essential components in various mechanical systems.
• Pumps are used to move fluids, such as water or oil, through a system.

• Fans are used to create airflow for cooling or ventilation purposes.

• Gearboxes are used to transmit power from one component to another at different speeds or torques.

• Compressors are used to increase the pressure of a gas, such as in air ...read more
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Q3. Explain data collection process
Ans. 
Data collection process involves gathering, recording, and storing information for analysis and decision-making.
• Identify the data needed for analysis

• Determine the method of data collection (surveys, interviews, observations, etc.)

• Collect data using appropriate tools and techniques

• Ensure data accuracy and reliability

• Store data securely for future reference

• Analyze collected data to draw conclusions and make decisions
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Q4. Explain team management & work management
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Q5. Explain condition monitoring all tools
Ans. 
Condition monitoring of tools involves regularly checking and analyzing the performance and health of tools to prevent breakdowns.
• Regularly inspect tools for signs of wear and tear

• Use sensors to monitor tool performance in real-time

• Analyze data collected to predict potential failures

• Implement preventive maintenance based on monitoring results
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Q1. Releted to technical about machine
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Q2. Technology about new model machine
Ans. 
The new model machine incorporates advanced technology for improved performance and efficiency.
• The new model machine features state-of-the-art sensors for real-time monitoring.

• It is equipped with a user-friendly interface for easy operation and troubleshooting.

• The machine utilizes machine learning algorithms for predictive maintenance.

• It has remote access capabilities for monitoring and control from anywhere.

• The new mo...read more
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Q1. Related to work
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Communication skill about the customer

About the machine troubleshooting

It is along with technical written

A topic they will given to us and we should talk it about 1 min

Q1. There two students sit each other back to back. One diagram will given one have to describe and another one have to draw hearing the describe & vice versa
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Q1. What id diode ?
Ans. 
A diode is an electronic component that allows current to flow in one direction and blocks it in the opposite direction.
• Diodes are made of semiconductor materials, such as silicon or germanium.

• They have two terminals: an anode (positive terminal) and a cathode (negative terminal).

• When a diode is forward-biased, it allows current to flow through it.

• When a diode is reverse-biased, it blocks the current.

• Diodes are commonl...read more
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Q2. Draw the diagram of diode
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A diode is a two-terminal electronic component that allows current to flow in one direction and blocks it in the opposite direction.
• A diode has an anode and a cathode terminal.

• It is represented by a triangle with a line at the base.

• The arrowhead of the triangle points towards the cathode terminal.

• The line at the base represents the anode terminal.

• The symbol of a diode is often accompanied by its part number or label.
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Q3. Compare conductor insulator semiconductor
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Conductor, insulator, and semiconductor are materials with different electrical conductivity properties.
• Conductor: Materials that allow the flow of electric current easily. Examples: copper, aluminum.

• Insulator: Materials that do not allow the flow of electric current. Examples: rubber, glass.

• Semiconductor: Materials with intermediate conductivity. Examples: silicon, germanium.
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